Zeena Majali completed her bachelor's degree in Mass Communication at Northeastern University and then obtained her Master’s degree in Applied Communication Research at Boston University. After working in the fields of market research and advertising in both Jordan and the US, Zeena in 2007 started her entrepreneurial journey by co-founding Crystel, the first independent multilingual outsourcing contact center in Jordan, with a vision of changing the face of customer service experience in Jordan and the Middle East. Crystel currently employs around 1,000 Jordanians and is serving various companies from around the globe Zeena was selected in 2012 to join the Endeavor Network, a global movement catalyzing long-term growth by selecting the best high-impact entrepreneurs from around the world. Since 2013, Zeena has been elected to be a board member of Int@j (the Information Technology Association of Jordan)
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