Mr. Wa’ed Al Hawamdeh has 20+ years of experience in the field of operations management, CX and outsourcing services, he holds a master’s degree in CIS. Al Hawamdeh started his journey with Webhelp in Mar 2020 and currently running the role of Webhelp Jordan CEO, he had a significant impact on the company’s establishment and growth by bringing new global clients to be stationed for the first time in Jordan and contributed to create over than 2000 job opportunities in the local market. He also has expertise in customer experience strategies by utilizing the latest and most recent technologies and global trends in managing and digitalizing day-to-day operations.