Globitel, a leader in telecom and contact center solutions since 1996, proudly participated as a Gold Sponsor at the 4th Edition E3 Customer Experience Conference 2024 in Riyadh. Known for delivering advanced, scalable, reliable, and cost-effective software solutions, Globitel has been a trusted partner for over 30 telecom operators and thousands of organizations across various sectors, including contact centers, government, education, and healthcare.

Globitel’s longstanding commitment to customizing business solutions to meet unique customer needs was highlighted at the event. The company’s presence at the conference underscored its dedication to innovation and setting new standards in the telecommunications industry.

Wael Daoud, VP of Product Innovation at Globitel, delivered a compelling keynote on “Building a Winning Customer Experience Strategy.” He shared insights on how innovative approaches and strategic frameworks can revolutionize customer interactions.

“I am excited to present at the E3 Customer Experience Conference. This keynote will explore how innovative approaches and strategic frameworks can revolutionize customer interactions. Our goal is to equip businesses with the tools and knowledge needed to create exceptional, lasting experiences for their customers.” said Mr. Daoud.

Nael Halawa, Managing Director at Globitel, emphasized the company’s commitment to exceptional customer experience. “At Globitel, we believe that exceptional customer experience is the cornerstone of business success. Our participation in the E3 CX Conference underscores our commitment to staying connected with our partners in Saudi Arabia.”