
Kuwait Finance House (KFH) has signed an agreement with Pio-Tech, one of the leading companies in the development of digital transformation solutions, to apply the Robotic Process Automation (RPA) technology powered by UiPath.
Group Chief Operations Officer at KFH, Abdulla Mohammed Abu Alhous said that the Robotic Process Automation technology will provide KFH with the ability to create an innovative technology environment that accelerates and automates the banking operations and repeatable business process tasks leading to enhanced customer satisfaction and business growth.
He pointed out, in a press release, that the project involves optimizing cutting-edge RPA technology to increase the market share, attract and retain customers, and allow the employees to focus on more value-adding and customer-centric activities. The initiative will significantly optimize internal processes, accelerate lengthy operations, reduce operational costs, and enhance operational accuracy.