The Ministry of Labor has launched “Hemayeh” system and portal in cooperation with Echo Technology as an act to preserve rights and responsibilities of both employees and employers, and to ensure the continuity and sustainability of our Jordanian institutions. The Portal serves as a linkage channel between the ministry and the labor market where the portal can be accessed through the domain https://complaint.hemayeh.jo/

“Hemayeh” was designed and developed to automate complaints procedures for employees or employers in both public and private sectors, including submitting a new complaint and following up on it, issuing reports, automating the ministry’s internal workflow, and ensuring the operations progress according to the specified time factor, all within an integrated business intelligence system. The portal is also available in nine different languages ​​to ensure accessibility among all laborer categories in Jordan.