Orange Jordan recently launched its first and only E-care service in Jordan for Orange customers, as they can control all of their Mobile, Internet and Fixed lines in one place, through the E-care Orange service, which is accessible from anywhere and customers can use it with complete ease.
The user-friendly Orange E-care service is designed for individuals and business sectors to cater to their telecom needs. Customers can use the Orange E-care service to inquire about their balance, manage and pay their bills, add or remove services, chat online with professional call center agents who will serve them on the spot and many other e-services. All these services can be reached by visiting Orange website www.orange.jo, going to “My Account”, creating your personal account, adding your lines and enjoying Orange E-care world.
On this occasion, Orange Jordan reaffirmed its commitment to opening digital horizons for its customers, through providing them with an unmatched digital experience and advanced services to be integrated into their daily lives in the aim of growing their knowledge of ecommerce.
Launching services such as Orange E-care, goes in line with the objectives of Orange Jordan’s five-year corporate strategy Essentials 2020, which aims to provide customers with an unmatched digital experience and to achieve substantial progress in how offers and services are presented in its stores and online, Orange Jordan will continue to launch up-to-date and technological services to further enhance its touch points and transform the customer’s digital journey.