In cooperation with Fujitsu -its strategic partner in Egypt- SEDCO hosted the Digital Transformation Solutions Conference to elite businesses from 22nd to 24th February at Mövenpick hotel in Egypt.

 During the event, a live presentation in how to utilize SEDCO’s comprehensive Customer Experience Management (CEM) solutions was illustrated to 40 decision makers from financial and telecom industries. The presentation was followed by a live demo, which gave the audience the opportunity to interact with SEDCO’s CEM platform that offers convenient customer journeys anytime, anywhere.

“In the digitalization era we live, it is always a big pleasure meeting our customers and introducing them to the most recent innovations in the world,” Sameh Lasheen, Head of Presales and Sales Operations in Fujitsu – Egypt stated.

“Our partnership with SEDCO is built on a strong foundation to transform the customer experience to an exceptional level,” he added.

 In parallel, Mohammed Adi, Regional Sales Manager at SEDCO, commented, “Hosting such an event comes in line with SEDCO’s vision to support its partners worldwide, while getting the chance to interact directly with businesses and highlight the importance of adopting the smart branch experience/ concept along with alternative channels to cover all possible customer journeys across every touchpoint inside and outside the store”.