Members News

Pio-Tech is proud to announce its strategic partnership with Fintech Buddy, a one-stop platform in Saudi Arabia offering a range of professional services for new businesses. This collaboration aims to provide top-notch technical solutions and expert consulting services to fintech and financial service clients in the region. The partnership between Fintech Buddy and Pio-Tech aims to expand their reach and bring innovation to the financial industry in Saudi Arabia.

“Ms. Nasreen Alissa, the founder of Fintech Buddy, stated, “We are proud to bring this cutting-edge technology to the financial industry in Saudi Arabia. Pio-Tech is one of the leading financial solution providers in the region and their expertise and reputation spurred us onto putting our trust in them and starting this collaboration.”

Mr. Tariq Saffarini, CEO of Pio-Tech, expressed his delight and stated: “I am thrilled to welcome Fintech Buddy to our list of trusted partners and announce our collaboration. This partnership will bring even greater value to our clients and further solidify Pio-Tech’s commitment to innovation in the fintech industry.”

Kuwait Finance House (KFH) has signed an agreement with Pio-Tech, one of the leading companies in the development of digital transformation solutions, to apply the Robotic Process Automation (RPA) technology powered by UiPath.

Group Chief Operations Officer at KFH, Abdulla Mohammed Abu Alhous said that the Robotic Process Automation technology will provide KFH with the ability to create an innovative technology environment that accelerates and automates the banking operations and repeatable business process tasks leading to enhanced customer satisfaction and business growth.

He pointed out, in a press release, that the project involves optimizing cutting-edge RPA technology to increase the market share, attract and retain customers, and allow the employees to focus on more value-adding and customer-centric activities. The initiative will significantly optimize internal processes, accelerate lengthy operations, reduce operational costs, and enhance operational accuracy.

Abu Alhous expressed his pleasure in working with Pio-Tech, indicating that “applying the RPA technology will elevate our bank’s internal processes, making sure they’re done in a rapid and accurate manner to guarantee the minimum response time and enhance the overall customer’s experience, opening the way for more future digital transformation approaches”.

Meanwhile, Tariq Saffarini, the CEO of Pio-Tech, stated: “As KFH is considered the world’s leading Islamic financial institution, we are striving to serve them with the highest levels of commitment and perseverance to meet their expectations and provide them with the best solutions and modern technologies in the banking sector.”

It is worth noting that KFH has made great strides in its digital transformation strategy while enhancing customer experience and meeting their aspirations and needs, thanks to its unique and innovative banking services and solutions.

KFH moves forward in its approach of integrating innovative solutions and banking technology in its operations, launching digital transformation initiatives which contribute to adding a distinct value to the experience of customers who are looking for fast and easy banking services.

A new report from Arab Advisors Group analyzed and compared 5G data only plans offered by cellular operators in the GCC.

Arab Advisors Group analyzed and compared 5G data only plans offered by cellular operators in the GCC, factoring in 3^rd party products and services offered in bundles.

Arab Advisors Group released a new report “A Comparative Analysis of 5G Rates in the GCC.” The report, which was released in August 2022, answers the following questions:

• What are the rates of postpaid and prepaid 5G data only plans in the GCC?
• What are the average fees of the 5G data only plans per data allowance offered?
• Which GCC country offered 5G data only plans that were priced above the average?
• What is the price per GB for the 5G data only plans in each GCC country?
• How did 5G affordability vary between 2021 and 2022?
• What are the details of each telco’s offering of 5G home broadband and 5G dedicated mobile Internet data only plans?

“As part of  Arab Advisors Group’s 5G price tracking service, we are pleased to announce the release of the fifth edition of the report “A Comparative Analysis of 5G Rates in the GCC“.” Hiba Rabadi, Arab Advisors Group’s Deputy General Manager said. “5G price tracker is crucial to both countries with and without commercial 5G launches. Through our reports, countries with commercially available 5G services acknowledge their positions in terms of affordability and plans versatility. As for countries which did not launch 5G, our price tracking allows them to forecast price points ensuring smoother and rapid launches.” Added Rabadi.

“It was interesting to find out who champions the current 5G landscape in the region. Telcos in KSA and Kuwait offer their 5G services at more competitive rates that of the rest of the GCC as their average monthly fees have proven to be lower than the Gulf\s average in both prepaid and postpaid 5G data only plans. Dana Shekem, Research Analyst at Arab Advisors Group added.

Please contact Arab Advisors Group for more details or to get a copy of the report’s Table of Contents.

The report was released to Arab Advisors Group’s subscribers and can be purchased for a fee of US$ 7,200.

The purchase of this report will count towards an annual Strategic Research Service subscription.

Arab Advisors Group’s team of analysts in the region produced over 5,500 reports on the Arab World’s communications, media and financial markets. The reports can be purchased individually or received through an annual subscription to Arab Advisors Group’s (www.arabadvisors.com) Strategic Research Services (Media and Telecom).

To date, Arab Advisors Group serves over 945 global and regional companies by providing reliable research analysis and forecasts of Arab communications markets to these clients. Some of our clients can be viewed on https://arabadvisors.com/client-list

In collaboration with Echo Technology – Jordan, The Ministry of Digital Economy and Entrepreneurship released a new version of “Jordan Government Websites Standards and Guidelines 2022”.

This new release contains multiple updates to ensure the highest level of quality for government websites, improve user experience and customer journey, and enhance accessibility for people with disabilities. in addition to adapting latest web security and protection measurements.

The new edition of “Jordan Government Websites Standards and Guidelines 2022” consists of 43 guidelines classified under 5 Components, which are:

– Component 1 Accessibility

– Component 2 Usability and Design

– Component 3 Content and Site Architecture

– Component 4 Responsive Web Design

– Component 5 Web Security

A grand office opening event was held under the patronage of the Ministry of Digital Economy and Entrepreneurship in Amman, Jordan.

During the event, CEO and CTO at Avertra Corp., Bashir Bseirani emphasized the importance of upskilling Jordanian youth and empowering women through leadership roles within the industry, saying: “We’re honored that we opened our office under the patronage of MoDEE, and it was such a great pleasure to showcase our growth and success to Her Excellence, Samira Al Zoubi. Jordan is and will remain a major innovation hub for Avertra as we continue embarking on our mission of simplifying life.”

On behalf of the Minister of Digital Economy and Entrepreneurship, H.E. Ahmad Hanandeh, the Secretary-General of the Ministry, Samira Al- Zoubi, said “Avertra Corp. has taken upon itself to bridge the digital gap in youth and empower women as part of its corporate strategy, and it was a pleasure to witness a supportive community that focuses on providing a diverse set of learning and training opportunities to pave the path for different vulnerable segments of society.”

Estarta is delighted to be officially certified for ISO/IEC 27001:2013!

This stands for an internationally recognized standard that ensures that our operations, business processes, and security measures meet the best practice for an information security management system.

Using this collection of standards will help our company and eventually our partners to manage the security of assets based on international compliances and standards

We are committed to following a high-quality and consistent security management system, backed by an independent, expert assessment of whether all the data that we process is adequately protected.

Achieving the ISO 27001 certification is the result of a huge amount of effort and involvement from every member of Estarta and we are constantly challenging ourselves to improve our service and provide the highest security standards and privacy that meet or exceed the needs and expectations of our customers.

A new report from Arab Advisors Group has been released to provide a business analysis of the four MENA-based pay TV providers targeting the Arab World. Arab Advisors Group analyzed a historical comparison of the airtime, packages and fees, content and channels, and interactive services of the satellite pay TV providers under study for the duration between 2014 and 2022. In addition, the report analyses satellite pay TVs’ response to its competitive forces in the region.

Satellite pay TV providers need to reshape their business models in response to competitive forces and digitization of the broadcasting industry. According to Arab Advisors Group’s report, MENA’s satellite pay TV providers’ respond was fourfold. The MENA-based satellite pay TV providers which cater to the Arab World launched their own OTT streaming applications, launched multi-screen platforms, implemented price segmentation to their offerings, and entered into partnerships with telecom operators to provide telecom subscribers with their offerings, bundled with telecom services.

Arab Advisors Group analyzed the four satellite pay TV providers (Al Majd, beIN, GOBX, and OSN) from 2014 to 2022, building on our previously published reports. This report includes a historical comparison of the airtime, packages and fees, content and channels, and interactive services of the four satellite pay TV providers. On the fees front, three of the four providers under study increased its monthly average package fees in 2022, in comparison to their average fees in 2016. As for their airtime, one satellite pay TV’s provide airtime dropped in 2022 by around 39%, compared to its airtime in 2016; the remaining providers witnessed an increase in their airtime during 2022, compared to their airtime in 2016.

Arab Advisors Group released a new report: “A Business Analysis of MENA Satellite Pay TV Sector and its Competitive Forces 2022”. The report, which was released in January 2023, answers the following questions:

• What is satellite pay TV providers’ offerings in the MENA?
• How did satellite pay TV providers alter their fees for the period between 2014 and 2022?
• What are the changes in the Satellite pay TV providers’ channels and airtime for the period between 2014 and 2022?
• What are the genres and languages of satellite pay TV channels catering to MENA during the period under study?
• How do pay TV providers’ streaming applications and multi-screen platforms compare across MENA during the analysis period?
• Who are satellite pay TV’s competitive forces in the region?

Please contact Arab Advisors Group for more details or to get a copy of the report’s Table of Contents.

The report was released to Arab Advisors Group’s subscribers and can be purchased for a fee of US$ 5,200.

Arab Advisors Group’s team of analysts in the region produced over 5,500 reports on the Arab World’s communications, media and financial markets. The reports can be purchased individually or received through an annual subscription to Arab Advisors Group’s (www.arabadvisors.com) Strategic Research Services (Media and Telecom).

To date, Arab Advisors Group serves over 945 global and regional companies by providing reliable research analysis and forecasts of Arab communications markets to these clients. Some of our clients can be viewed on https://arabadvisors.com/client-list

InvoiceQ is excited to announce our partnership with SubsBase, MENA’s first recurring revenue and collection management platform to expand the scope of work of the two companies in the MENA Region on the sidelines of LEAP23