Members News

ESKADENIA Software, the leading Jordanian-based provider of world class software products & services conducted its 2017 Annual Strategy Meeting with the presence of the Company Management and Sales Teams to recap its strategic plan, goals and objectives. The meeting took place at The Movenpick – Dead Sea on the 12^th of January 2017.

ESKADENIA Software’s Strategy Meeting started by a presentation by the Managing & Executive Directors of the Company that reviewed the achievements of the previous year and the broad objectives of 2017.  The Business Units Managers presented their objectives that included Financial, Products, Projects, Competence and Personal Targets for the current year and their strategies to achieve these objectives. All were guided by the Mission of the company to become a leading and global provider of World-Class Products, Services and Solutions that exceed customers’ expectations.

A number of sessions were conducted to discuss and agree on a set of achievable yet aggressive objectives that each has responsible champion within ESKADENIA. The sessions were led by the ESKADENIA Software’s Department Managers who discussed the department’s objectives, requirements, plans and the methods to achieve the desired goals.

STS, the region’s leading Information Technology (IT) Solutions provider, has proudly announced the attainment of the first and only Dell EMC Premier Partnership in LEVANT. The milestone continues to prove STS’ leading pole position in the industry and signifies the company’s dedication and commitment towards its partners as they become the only company in LEVANT to attain this prestigious status.

STS, with a cohort of immaculate IT experts, achieved the well-coveted Dell EMC Premier Partner status by completing all necessary certifications and achieving competency specialization requirements as requested and expected from Dell’s PartnerDirect Program.

This level of partnership endorses and attests the exquisite service and superior execution which clients have grown to expect from STS. Striving to continue along the strategies of the past, this partnership will enable STS to offer more competitive prices; easing the path for businesses to adopt the latest technologies and further grow their operations.

Collaborating with Dell EMC, STS made the announcement in a recently held event in which Dell Country Manager Mr. Mohammed Helal presented STS with the partnership certificate; stating: “This partnership with STS is synonymous with the company’s history of achievements and will be of great benefit to both parties. STS was our first partner in Jordan and has since kept growing the business successfully, differentiating itself with the unique value it provides for its clients.  At Dell EMC we are delighted about this strategic partnership and are certain that STS will continue to deliver on the high standard they have set for themselves and the regional IT market.”

STS Chief Operations Officer Mr. Husam Katkhoda, proudly stated: “We are delighted and proud to achieve such a prestigious recognition. Being the first and longest standing partner for Dell EMC in Jordan fills us with pride, and we remain optimistically confident in our ability to maintain the high standard that we have set along the years as we continuously strive to keep this relationship at the highest of levels for the foreseeable future.”

The announcement was made during one of STS’ periodic technology events, which was coordinated with Dell EMC in the presence of more than 150 Information Technology experts from different sectors.

ESKADENIA Software has been selected by Jerusalem Insurance Company Ltd (JERCO) to implement ESKA® Insures and ESKA® Business Manager. The contract, signed earlier this month, will deliver to JERCO state-of-the-art Insurance and Enterprise Management software.

The fully integrated insurance package contracted by Jerusalem Insurance incorporates General Insurance, Medical Insurance, Life Insurance, Travel Insurance, Financial, Approval & Notifications and HR & Payroll Systems. ESKADENIA’s highly-efficient automated insurance system is designed specifically for insurers that will allow JERCO to provide prompt and responsive service for their wide base of customers in Jordan.

All ESKADENIA Software products also offer a customer-oriented and project-oriented standard that extend real-time managerial support for all its implementations.

Imad Morrar, General Manager of JERCO, commented “We are very proud of this partnership. With the signing of this agreement, Jerusalem Insurance will be equipped with one of the most advanced insurance IT systems, which we believe is an important step forward in implementing the company’s overall developmental plan.”

Nael Salah, Managing Director and Founder of ESKADENIA Software, commented “We are proud to be chosen by Jerusalem Insurance Company as their software partner through the replacement of the legacy systems to the state of the art ESKADENIA software specifically designed to make an insurance company highly automated and efficient. This is the start of a very long term and mutually beneficial cooperation between Jerusalem Insurance and ESKADENIA Software.”

Pio-Tech, the leading provider of Banking Business Intelligence and Performance Management solutions in Middle East and Africa has signed a new agreement with National Bank of Kuwait – Jordan (NBK – Jordan) to deploy Bank-BI® Credit Bureau solution at the bank.

Pio-Tech’s innovative solution Bank-BI® Credit Bureau solution validates credit bureau reports according to CRIF business rules and ensure all reports are generated according to the structure, template, and format requested according to the business rules defined by CRIF, additionally the Bank-BI® Credit Bureau solution is a dynamic solution that allows modifying the rules when needed.

Pio-Tech is considered one of the leading companies in the field of Business Management Solutions powered by strategic alliances with distinguished business partners. Committed to a perpetual innovative performance, Pio-Tech’s team of visionary consultants is dedicated to providing customers with bright enterprise management solutions. The company’s name is an embodiment of its ambition of becoming a pioneer in the Information Technology industry.

STS, the leading company in providing complete all-round Information Technology (IT) solutions in Jordan and the region, was awarded by Oracle the “Oracle Partner of the Year 2016” for Levant and Egypt. The award covers solutions and services offered by STS such as Oracle Servers and Storage devices.

STS was nominated from a pool of candidate partners in the region and was subsequently chosen as the winner for being the most competent offering service excellence in projects executed within and outside the region.

The award was handed out to STS Marketing and Communications Manager, Mr. Zaid Al Azab, at a ceremony which took place at the Royal Kempinski Hotel in Cairo, Egypt.

Commenting on the decoration STS received from Oracle, STS Products and Solutions General Manager, Mr. Ibrahim El-Mordea affirmed the depth of the partnership between STS and Oracle and STS’ eagerness STS to reap greater success by implementing state-of-the art solutions in the future.

Upon receiving the award, Mr. Mordea said: “this honoring is a great pride to us and is a result of the stoic and hardworking team spirit that STS possesses and which keeps developing since establishment in 1989. The award highlights STS’ strong work ethic not just in local ICT arena only but in the region as well.”

Subhi Abu Zahra, Sales Manager, Levant in Oracle said, “Over the past year, STS has been instrumental in driving growth for our solutions in the region. It is among one of the most innovative and valuable partners in our partner ecosystem worldwide. We are excited about our partnership, and confident that we will continue to achieve more milestones in our journey together.”

A glimpse on STS:

For over two decades, STS has led the market in providing diverse IT solutions to Jordan and MENA. Based in Jordan with regional offices in Saudi Arabia, United Arab Emirates, Bahrain, Palestine and Iraq, and with distributors in most countries of the MENA region, STS has positioned itself as a key player in the revolutionary transformation of the information technology sector. With its long-standing partnerships with industry pioneers such as Cisco, Dell, IBM, Microsoft, Oracle Sun EMC, Corning and others, STS maintains a firm leading position among the best providers of turnkey solutions to more than 1000 customers serving various sectors of the economy including Financial Services, Telecommunication, Government, Health, Education and SMB’s.

A suite of Sky Software’s advanced quality management and guest services management solutions were recently implemented at Towers Rotana with the aim of boosting the quality of the hotel’s services and providing their guests with a valuable and memorable experience. The suite included Horizon Quality Management (Horizon QMS) and Sky Horizon Interactive Voice Response System (IVR), which have provided the service departments with better tools to manage and track guests request instantly. The hotel has also benefited from the advanced features in Horizon QMS Mobile Android, which has obviously helped in simplifying all the communication channels between the service departments through providing instant alerts and notifications to hotel service agents and management about any guest request through a standard workflow and escalation service system.