Members News

Echo Technology has completed the development and delivery of the Ministry of Water and Irrigation (MWI) mobile application, a comprehensive digital platform designed to improve access to water and wastewater services and strengthen digital communication between the Ministry and citizens.

The application provides users with a unified and secure digital channel to manage subscriptions, access service information, and interact with the Ministry efficiently. It aligns with national digital transformation objectives and focuses on enhancing service accessibility, usability, and overall user experience.

Application Scope and Services

The mobile application delivers a wide range of services, including:

• Subscription management and inquiry about water bills and detailed consumption information.
• Meter status inquiry to track the operational status of registered meters.
• Bill calculation service, available without login, allowing users to estimate their bills.
• Reporting complaints or water theft, with the ability to attach images and select locations using map integration.
• User profile and account management, including viewing and updating personal information, changing passwords, and updating phone numbers with OTP verification.
• Access to Ministry services on the Sanad platform through integrated informational links.
• Public service locations, displaying contact details and geographic locations on maps.
• Service directory covering water and wastewater-related services.
• News and informational content, including official announcements and pages such as “About the Ministry” and “Contact Us”.
• Application rating and user feedback, enabling users to submit evaluations and suggestions directly through the app.
• Personalized settings, including language selection and light/dark mode preferences.

Technical and Functional Features

The application was developed in line with defined system requirements to ensure quality, reliability, and scalability, and includes:

• Full support for Arabic and English, with Arabic set as the default language.
• Seamless integration with the Ministry’s Application Programming Interfaces (APIs) to ensure accurate and real-time data retrieval.
• A secure authentication framework, supporting account registration, login, password recovery, and OTP-based verification.
• Content management capabilities (CMS) enabling authorized Ministry teams to manage and update informational content efficiently.
• A clean, intuitive user interface designed to provide a consistent and user-friendly experience across mobile devices.

This project reflects Echo Technology’s commitment to delivering practical and scalable government digital solutions that prioritize end-user needs and support public sector entities in providing efficient, reliable, and accessible digital services within the water sector.

As part of the ongoing implementation of the National Unified Platform for Education Management Information System and E-Learning, “Ajyal,” a delegation representing the platform’s partner entities conducted a field visit to Bab Amman School for Boys and Dahr Al-Sarou School for Girls in Jerash Governorate.

The delegation included representatives from the Ministry of Digital Economy and Entrepreneurship, represented by the Director of Digital Transformation and Enablement, Rami Al-Rawashdeh; the Queen Rania Center for Education Technology and Information, represented by its Director, Engineer Moneeb Tashman; and Integrated Technology Group (ITG), represented by its Chief Business Development Officer, Zaid Tahabsem. The visit was attended by the Director of the Jerash Directorate of Education, Wael Al-Azam, along with several educational and administrative staff from both schools.

The visit aimed to assess the reality of the educational process on the ground, listen to the needs of schools, teachers, and educational administrations, and open direct channels of dialogue with stakeholders in the education ecosystem. This approach contributes to the continuous development of the “Ajyal” platform and the expansion of its implementation in line with the actual needs of schools, while enhancing the efficiency of educational process management.

During the visit, emphasis was placed on the importance of digital transformation in education and the role of the “Ajyal” platform in organizing and managing educational processes, as well as developing teaching and learning tools. This supports the national direction toward modernizing the education sector and achieving integration between technology and contemporary educational practices.

Zaid Tahabsem, Chief Business Development Officer at Integrated Technology Group (ITG), affirmed that the “Ajyal” platform represents a strategic national initiative built on an effective public-private partnership, aiming to bring about a fundamental transformation in the educational ecosystem through the use of technology in serving education at the national level.

Tahabsem explained that the platform is built on global technical expertise based on the EduWave® platform, developed by ITG over more than 27 years and serving a user base exceeding 35 million worldwide. He noted that this technological legacy ensures the platform’s reliability, its ability to handle large-scale data, and its adaptability to diverse educational environments.

He further highlighted that the “Ajyal” project is driven by two main pillars: supporting the objectives of the Economic Modernization Vision through digital transformation in the education sector, and achieving inclusivity while addressing on-the-ground needs by automating and organizing administrative and educational tasks, and providing interactive educational content that is accessible and easy to use for both students and teachers.

Tahabsem added that the “Ajyal” platform was designed to serve as an inclusive umbrella for all stakeholders in the educational process, offering tailored services for students, teachers, parents, and school administrations, thereby contributing to higher institutional efficiency and improved educational outcomes.

This visit reaffirms ITG’s commitment to the continuous development of the “Ajyal” platform in accordance with the highest technical standards, ensuring the sustainability of its impact within the educational field, and embodying the Group’s vision of harnessing innovation to serve society and achieve a comprehensive digital educational renaissance in the Kingdom.

Fourth Dimension Systems Company had the privilege of hosting an exclusive Helix Leadership Roundtable: Beyond Monitoring – Intelligence in Action, in collaboration with BMC Helix, focused on the capabilities and strategic value of BMC Helix As organizations navigate increasingly complex hybrid and multi-cloud environments, the need for unified visibility, intelligent automation, and proactive performance management is critical. The discussions highlighted how BMC Helix strengthens observability, enhances service reliability, and supports data-driven operational decisions. The event reinforced the strength of collaboration between Fourth Dimension Systems Company , BMC Helix, and our customers, and our shared commitment to delivering measurable business value through innovation. We thank all attendees for their participation and engagement and look forward to continuing these strategic conversation

Umniah by Beyon recognized as the Best Mobile Network in Jordan, signed a strategic partnership agreement with Bitdefender, a global leader in cybersecurity. The collaboration delivers an integrated suite of advanced cybersecurity solutions including extended detection and response (XDR)  and managed detection and response (MDR) services, designed to meet the evolving security needs of organizations across various sectors and industries.

Through this partnership, Umniah’s enterprise clients will gain access to some of the most advanced and trusted digital protection solutions available today, operated through Umniah’s state-of-the-art Security Operations Center (SOC). Bitdefender solutions feature multi-layered defenses against cyberattacks, AI-powered threat detection, proactive attack surface reduction, and comprehensive protection for email systems, computers, and servers, ensuring that organizations can operate securely and confidently in an increasingly complex digital environment.

Commenting on the partnership, Ehab Hafez, Chief Business Officer at Umniah, said, “Our partnership with a trusted global name like Bitdefender reflects our strong commitment to our clients, who remain at the heart of everything we do. We continuously strive to deliver world-class cybersecurity solutions backed by local expertise, offering our clients peace of mind and ensuring the continuity of their operations with the highest levels of protection.”

Hafez added that this collaboration marks another milestone in Umniah’s ongoing efforts to support Jordan’s digital transformation and strengthen businesses’ confidence in their ability to address emerging security challenges.

From her side, Alina Draganescu, Deputy General Manager and Senior Vice President of Business Operations at  Bitdefender Business Solutions Group, highlighted the importance of this collaboration, stating, “This partnership with Umniah expands the reach of Bitdefender’s advanced cybersecurity solutions in Jordan. Together, we combine world-class protection technologies with local expertise to provide effective response and direct support to organizations’ needs. By bringing together Bitdefender’s leading -edge security innovations and Umniah’s pivotal role in the Jordanian market, we are delivering a complete protection experience that meets the highest global cybersecurity standards.”

This partnership represents a major step forward in enhancing Jordan’s cybersecurity landscape, providing institutions across all sectors with access to advanced, locally supported protection solutions. Through this collaboration, Umniah and Bitdefender reaffirm their positions as trusted partners and leading providers of integrated digital security solutions, delivering added value to clients and strengthening their ability to face future challenges with confidence.

Echo Technology has completed the development of the official website of the Jordan Customs Department, in partnership with the Ministry of Digital Economy and Entrepreneurship (MoDEE), as part of ongoing efforts to enhance government digital presence and improve access to official information.

The project focused on delivering a modern, structured, and user-friendly website that serves as a central digital channel for publishing customs-related information, announcements, and reference content for the public, businesses, and stakeholders.

Scope of Work

The developed website provides:

• A clear and organized structure for institutional and informational content.
• Easy access to news, circulars, regulations, and customs-related updates.
• Dedicated sections for customs directorates, centers, and contact information.
• Improved navigation and content presentation to support usability across devices.

Technical Approach

The website was developed in alignment with government web standards, ensuring:

• A responsive design compatible with desktop and mobile devices.
• Consistent layout and visual structure that improves readability and navigation.
• Content management capabilities enabling authorized teams to manage and update website content efficiently.