For the second year in a row, Umniah by Beyon has reinforced its strong record of achievement by winning the Excellence in Customer Experience in the Telecommunications Sector – Jordan 2026 award, presented by International Business Magazine. The recognition underscores Umniah’s leadership and established position in delivering advanced digital experiences and innovative solutions in the Jordanian telecommunications market.

The International Business Magazine Awards, among the world’s most respected business accolades, honor organizations that demonstrate outstanding performance across a wide range of industries globally. Award recipients are selected by an independent panel of experts based on rigorous criteria, including innovation, excellence in service delivery, and the ability to meet customer needs through advanced and sustainable solutions.

Umniah was selected after successfully meeting all eligibility requirements and demonstrating exceptional performance in customer experience and service excellence within the telecommunications sector.

This latest achievement adds to Umniah’s growing list of accolades. Most recently, the company was named Best Mobile Internet Network in Jordan based on evaluations by the global analytics firm Ookla, reflecting the strength of its infrastructure and its continued investment in network development.

Commenting on the award, Umniah Chief Executive Officer Faisal Al Jalahma said, “We are proud to receive this award, which reflects our unwavering commitment to delivering an exceptional customer experience that aligns with the highest international standards. This recognition is a testament to the dedication of our team, which continues to innovate and develop advanced digital solutions that address the evolving needs of our customers. It also reinforces Umniah’s position as a trusted partner in Jordan’s telecommunications sector.”

Dina Al-Daoud, Director of Brand and Corporate Communications at Umniah, added that the award serves as a clear endorsement of the company’s customer-centric strategy. She noted that Umniah’s continued investment in modern technologies and advanced services enables it to meet the expectations of both individuals and businesses and emphasized the company’s ongoing commitment to strengthening customer relationships and delivering future-ready services.

The International Business Magazine Awards ceremony is scheduled to take place in 2026 and will bring together business leaders and organizations from around the world to celebrate excellence and exchange insights on the future of various industries.

Zain Jordan signed a partnership agreement with the Jordan Football Association to become the exclusive telecommunications sponsor of the national football team, supporting “Al-Nashama” in their historic participation on the world’s biggest football stage, the FIFA World Cup 2026.

The agreement was signed at Zain’s headquarters by CEO Fahad Al-Jasim on behalf of the company, and Secretary General Samar Nassar on behalf of the association.

Zain’s support reflects its belief in the national team’s role in uniting Jordanians around a shared dream and reinforcing pride and national belonging. The company emphasized its commitment to being part of the nationwide celebration accompanying the team’s remarkable achievement and the significant public enthusiasm surrounding this historic moment.

Zain Jordan affirmed its dedication to supporting the national team and engaging fans in backing Al-Nashama across various competitions, recognizing the team’s achievements and the players’ determination to continue striving for success that enhances Jordan’s presence regionally and internationally while highlighting the talent and excellence of Jordanian youth.

The agreement also marks the launch of a series of fan-focused events to be organized by the company in celebration of the national team, reflecting strong solidarity and sportsmanship among Jordanians.

Commenting on the partnership, Samar Nassar stated that Zain’s inclusion among the national team’s partners represents a valuable addition as the team prepares for its historic participation in the 2026 World Cup finals. She noted that the agreement reflects mutual trust between the association and leading national institutions.

She added that the partnership aligns with the association’s commercial strategy aimed at building effective collaborations with key sectors, expanding its partner base, supporting financial sustainability, and strengthening Jordanian football’s position as an attractive platform for investment and high-value partnerships amid ongoing institutional and commercial development.

Zain Jordan continues to support the sports sector in the Kingdom through initiatives, programs, and tournaments designed to develop and empower young Jordanian talent, contributing to the long-term sustainability of Jordanian sports.

Orange Money, the electronic wallet owned by Orange Jordan, sponsored the Digital Payments Forum hosted by the United Nations Development Program (UNDP) in partnership with the Central Bank of Jordan (CBJ) and the Better Than Cash Alliance, in the presence of 10 leading financial and technology service providers. As part of its sponsorship, at the Sweimeh area in the Dead Sea, Orange Money highlighted its key role in promoting digital financial inclusion by integrating financial technology into sustainable development pathways, which is one of the main objectives of the forum and its training sessions that focused on empowering women, farmers, and small-scale producers in the Kingdom.

Orange Jordan emphasized the significance of the forum in line with Jordan’s National Financial Inclusion Strategy and Economic Modernization Vision, showcasing Orange Money’s solutions as an essential tool for achieving sustainable development goals in the Kingdom. Reaffirming its commitment to creating a positive impact on society, the company underscored the importance of financial inclusion, particularly in remote areas and rural and agricultural communities, to facilitate the management of financial resources and support financial autonomy and enterprise development in these areas.

The forum was attended by 100 participants who joined together from the municipalities of Sweimeh, Deir Alla, Tabaqat Fahl, and Sharhabil bin Hassneh, and among them were 65 women entrepreneurs, farmers, and community activists. Moreover, discussions centered on supporting these women, farmers, and small-scale producers in rural and agricultural communities by introducing safe, responsible, and accessible digital payment solutions that contribute to strengthening digital financial literacy and enabling their pivotal role in the Jordanian economy.

For more information, please visit our website: www.orange.jo

ICS Financial Systems Ltd (ICSFS), The global award-winning provider of the Universal and Digital Banking software solutions; ICS BANKS®, proudly announces that Ivory Bank, one of South Sudan’s prominent commercial banks, has successfully gone live on the ICS BANKS® Universal Banking Solution, marking another milestone in ICSFS’s expanding footprint across the African banking sector.

This complete systems overhaul, which took around five months, covered Ivory Bank’s headquarters in Juba alongside eleven branches around South Sudan and in Khartoum, replaced their current banking software infrastructure with ICS BANKS® Universal Banking Software Suite from ICSFS, providing Ivory Bank with a unified, real-time banking platform designed to streamline operations, boost efficiency and control, enhance customer experience, and strengthen governance and risk visibility across all business lines.

By going live on ICS BANKS® Universal Banking Solution, Ivory Bank has transitioned to a next-generation digitally enabled system that simplifies processes, increases efficiency, and supports rapid product innovation. The system’s agile architecture and open banking backend facilitated complete data migration from Ivory’s legacy system to ICS BANKS® with zero data loss, and its powerful parametrisation engine allows Ivory Bank to configure and launch new financial products quickly, ensuring flexibility, compliance, and scalability throughout its retail and corporate operations.

On this occasion, Madam Bruna Siricio Iro; General Manager of Ivory Bank, stated:

“Our partnership with ICSFS marks a defining step in our digital-transformation journey. Implementing ICS BANKS® Universal Banking Solution has empowered us with the agility, scalability, and control we need to serve our customers consistently and efficiently across South Sudan. This transformation strengthens our technological foundation and sets a solid base for future growth. We are confident that ICS BANKS® will continue to enhance our competitiveness and support our mission to provide reliable financial services nationwide”

In response, Mr. Robert Hazboun; Global CEO of ICS Financial Systems Ltd. – ICSFS, stated:

“We are proud to welcome Ivory Bank to the ICSFS family. Their successful go-live on ICS BANKS® Universal Banking Solution marks our debut in South Sudan, representing a new market penetration for ICSFS and reinforcing our strategic expansion across Africa. This achievement not only strengthens Ivory Bank’s leadership in the local banking landscape but also highlights our solid commitment to delivering cutting-edge, agile, and cost-effective banking platforms that empower financial service providers to thrive in fast-changing markets. Through this milestone, ICSFS continues to champion digital transformation and financial inclusion across the African continent.”

ICSFS invests in its software suites by utilising modern technology in launching new products, constructing a secured and agile integration, and keeping pace with new standards and regulations worldwide. ICS BANKS® software suites future-proof banking activities by providing a broad range of features and capabilities with more agility and flexibility, to enrich customers journey experience, hence improving the trust and confidentiality between the customer and the bank. ICS BANKS® has always been a pioneer in utilising the latest technology to serve financial institutions. In addition to its embedded Service-Oriented-Architecture (SOA), the system can be deployed on-premises, hybrid, or cloud.

Mansour Bank Go Live with Pio-Tech’s IFRS9 Expected Credit Loss (ECL) Solution

Mansour Bank, a prominent and leading private financial institution in Iraq renowned for its robust corporate and retail banking services, has successfully go-live with Pio-Tech’s IFRS9 ECL Solution as part of its strategic initiatives to enhance risk management and the accuracy of financial reporting.

The go-live facilitates Mansour Bank’s automation of ECL calculations in accordance with IFRS9 standards, thereby promoting more consistent, transparent, and forward-looking credit risk evaluations across its portfolios. The solution encompasses essential components such as Probability of Default (PD), Loss Given Default (LGD), and Credit Conversion Factor (CCF), ensuring systematic and dependable provisioning procedures.

With the implementation of Pio-Tech’s IFRS9 system, the bank fully automates its capacity to monitor credit quality, evaluate risk exposure, and apply standardized methodologies across various financial instruments. This development contributes to strengthened portfolio oversight, enhanced reporting consistency, and better compliance with regulatory and audit standards.

The activation of the IFRS9 system signifies Mansour Bank’s ongoing commitment to operational excellence, regulatory compliance, and sustainable growth within Iraq’s dynamic banking sector.

TJDEED Technology, a leading IT and digital transformation company in Jordan and the Middle East, hosted an engaging “Work-Life Balance” workshop at its headquarters in Amman. The workshop was delivered by the company’s HR Manager, Ms. Raghdah Al Durrah, and Sales Operations Specialist, Ms. Lubna Radwan, with the topic provided by TechWin, a program by the Ministry of Digital Economy and Entrepreneurship (MoDEE). The workshop aimed to equip TJDEED employees with scientifically backed strategies to achieve better work-life balance, set priorities, and enhance overall wellbeing—reinforcing the company’s ongoing commitment to empowering its workforce through continuous professional development.

Strengthening Work-Life Balance in Jordan’s IT Sector

As part of TJDEED Technology’s regular participation in TechWin initiatives, this workshop reflected the company’s proactive approach to fostering a healthy, balanced, and productive work environment. While TechWin provided the topic framework, the workshop was fully delivered in-house at TJDEED’s Amman office, demonstrating the company’s dedication to internal knowledge-sharing and leadership-driven development.

The interactive workshop included group discussions and collaborative activities designed to address real workplace challenges. Employees explored common barriers to achieving work-life balance, identified practical solutions, and discussed how to better align personal and professional priorities in today’s fast-paced digital transformation landscape.

Interactive Discussions and Scientifically Proven Strategies

The workshop focused on actionable, research-based methods for improving time management, reducing stress, and creating sustainable daily routines. Through guided exercises, employees assessed what prevents them from achieving balance and shared strategies for setting clear goals and boundaries. The collaborative environment encouraged open dialogue, enabling team members to learn from one another’s experiences while building stronger internal connections.

By integrating scientifically approved techniques with real-world case discussions, TJDEED ensured that employees left the workshop with practical tools they can immediately apply in their personal and professional lives.

Leadership Commitment to Employee Wellbeing and Empowerment

Commenting on the workshop, Ms. Raghdah Al Durrah, HR Manager at TJDEED Technology, said:

“At TJDEED, we believe that our people are our greatest asset. Supporting our employees’ work-life balance is not just a one-time initiative—it is a continuous commitment. Through structured training and open dialogue, we aim to empower our teams with the skills and mindset needed to thrive both professionally and personally.”

Her remarks reflect TJDEED’s broader vision of cultivating a workplace culture where innovation, productivity, and wellbeing go hand in hand.

Continuous Training for a Healthier, Future-Ready Workforce

TJDEED Technology consistently invests in training programs and professional development initiatives that strengthen employee wellbeing and organizational excellence. By actively engaging in programs such as TechWin by MoDEE, the company reinforces its position as one of Jordan’s leading IT and digital transformation companies, committed not only to technological advancement but also to human capital development.

Through regular workshops, collaborative sessions, and skill-building programs, TJDEED continues to empower its employees with the knowledge and tools they need to succeed. The Work-Life Balance workshop stands as another testament to the company’s unwavering dedication to fostering a supportive, balanced, and high-performing workplace—because at TJDEED, employee wellbeing is at the heart of digital transformation success.