Members News

TJDEED Technology, a leading provider of IT solutions in Jordan and the Middle East, has launched a tailored training program for the National Electric Power Company (NEPCO). The training is being conducted on-site in Amman and focuses on the comprehensive use of OP Manager, a powerful network and performance monitoring solution from ManageEngine. The session is being led by Salwa Qasem, a seasoned System Engineer at TJDEED Technology, and is designed for network and system administrators from NEPCO.

This hands-on training initiative underscores TJDEED’s commitment to empowering its clients through knowledge sharing and technical enablement. With NEPCO adopting the full suite of OP Manager solutions, along with Analytics Plus from ManageEngine, the program ensures that their technical teams are equipped to leverage the full potential of these tools for real-time network monitoring, advanced analytics, and performance optimization.

“Our goal with this training is not just to demonstrate product features, but to align them with NEPCO’s operational goals,” said Salwa Qasem, System Engineer at TJDEED Technology. “By diving deep into configuration, automation, and analytics, we ensure the NEPCO team can proactively manage and optimize their IT infrastructure with confidence.”

TJDEED Technology views this collaboration with NEPCO as more than just a client engagement—it reflects a shared commitment to technical excellence and digital transformation in Jordan’s energy sector. As a trusted technology partner, TJDEED continues to invest in long-term relationships through in-depth training, support, and a focus on innovation.

With regional demand for network monitoring software, IT infrastructure management, and real-time analytics growing steadily, TJDEED aims to position itself as a leader in delivering scalable, secure, and intelligent IT solutions. The company is dedicated to fostering strong partnerships with both clients and global vendors like ManageEngine, ensuring that businesses across industries stay ahead in their digital transformation journeys.

At the heart of Namibia, the Alliance for Financial Inclusion (AFI), in partnership with the Bank of Namibia, hosted the Global Policy Forum (GPF), bringing together global leaders shaping the future of financial inclusion. The Jordan Payments and Clearing Company (JoPACC) proudly took part in this premier event, highlighting Jordan’s progress, vision, and innovations in advancing inclusive finance.

JoPACC’s CEO, Ms. Maha Bahou, contributed to two key sessions: the Dialogue Circle with Senior Leaders and the Working Group Convergence – Catalysts for Change panel. She engaged with fellow leaders on emerging challenges in financial inclusion, sharing lessons from her leadership journey and insights on overcoming setbacks, seizing opportunities, and driving sustainable change. Ms. Bahou also reflected on the evolution and impact of AFI’s Working Groups, underscoring their role in fostering peer learning, building professional communities, and cultivating the next generation of financial leaders.

Adding further depth to JoPACC’s representation, Ms. Layanah Al-Wreikat, Director of Operations at JoPACC and JOIN Fincubator, participated in a panel discussion titled “Beyond Connectivity: Rethinking Resilient Digital Finance for Crisis-Affected Communities.” She showcased how Jordan’s payments infrastructure has been adapted to reach remote and crisis-affected populations, including women and forcibly displaced persons, ensuring resilience, accessibility, and trust. Her interventions highlighted the power of technology and cross-border collaboration in delivering inclusive, crisis-ready financial solutions.

JoPACC’s team also played an active role in several of AFI’s specialized working groups, including the Digital Financial Services Working Group (DFSWG), Financial Inclusion Data and Impact Working Group (FIDIWG), Inclusive Green Finance Working Group (IGFWG), SME Finance Working Group (SMEFWG), and the Arab Region Financial Inclusion Policy Initiative (ARFIPI). Their contributions reflected Jordan’s commitment to advancing evidence-based policies, driving innovation in financial services, and strengthening regional and global cooperation.

Through this active participation, JoPACC reaffirmed its dedication to advancing financial inclusion in Jordan and contributing to global efforts that build more inclusive, resilient, and sustainable financial systems.

It is worth noting that the collaboration between JoPACC and the Alliance for Financial Inclusion (AFI) has represented a significant milestone in advancing financial inclusion in Jordan and beyond. Since joining AFI as an associate member. This collaboration has not only elevated JoPACC’s visibility on the international stage but also strengthened its capacity to translate innovative ideas into practical, high-impact outcomes that expand financial access and inclusion for underserved communities.

At the Metropolitan Expo in Athens, Estarta’s HR Manager in Greece, Elina Tsiakou, represented the company on a high-profile panel discussion titled “Equality Is Not a Choice: Creating Opportunities for All,” organized by kariera.gr as part of Career Days. Speaking to job seekers, HR leaders, and industry professionals, Elina shared Estarta’s vision for creating workplaces where inclusion isn’t just a policy—it’s a value woven into everything we do.

On the meaning of equality in multicultural workplaces, Elina stressed:

“Equality in the workplace means exactly what it means in society, in our everyday lives, and in our neighborhoods. It means respecting the person next to us—our colleague—regardless of origin, nationality, religion, or what we broadly call ‘difference.’ Respecting diversity means respecting every personality, not by erasing uniqueness but by recognizing and even highlighting it. At Estarta, equality is not just a goal—it’s a core corporate value.”

She emphasized structured frameworks, manager training, and zero-tolerance policies as crucial for ensuring fair treatment across compensation, promotions, and opportunities.

Addressing digital illiteracy as an emerging equality challenge, Elina described it as more than a skills gap—it’s an inclusion gap:

“At Estarta, we see technology as a potential equalizer—but only when access and skills are broadly distributed. That’s why we’re launching a new Academy this October, offering affordable Cisco certifications designed to open doors for as many people as possible. We’re also running outreach programs for refugee and migrant children to teach basic computer skills and ensure structured digital onboarding for every employee from day one.”

She called on tech companies to invest in education and mentorship, design inclusive products, create pathways to employment, and leverage partnerships to bridge the digital divide—reminding attendees that, “Bridging this gap isn’t charity—it’s smart business and a moral imperative.”

Finally, on why equality matters to businesses, Elina was clear:

“Diverse and inclusive teams innovate faster, solve problems more creatively, and understand global markets better. When employees feel respected and valued, they’re more engaged and loyal—which directly drives performance. Our commitment to inclusion was internationally recognized when Estarta received the IFC Bronze Diversity Trailblazer Award. Awards like this aren’t the end goal—they signal to employees, partners, and clients that inclusion can be successfully embedded into business strategy.”

Her message to the Greek audience was simple but powerful: embedding equality and inclusion is not just a moral obligation—it’s a competitive advantage for companies that want to thrive in a multicultural, global economy.

Pio-Tech Supports FATCA Reporting at Jordan Ahli Bank

Jordan Ahli Bank has implemented Pio-Tech’s FATCA Reporting Tool as part of its efforts to support international regulatory compliance, including customer classification and timely reporting requirements.

In a significant step toward enhancing digital infrastructure for regional enterprises, TJDEED Technology, a leading IT solutions provider in Jordan and the Middle East, partnered with global software leader ManageEngine to host two in-depth IT workshops on September 7th and 8th at the prestigious Fairmont Hotel Amman. 

The workshops aimed to equip IT professionals and business leaders with advanced strategies in Identity and Access Management (IAM) and IT Service Management (ITSM)—key areas for modern enterprise success. These sessions come at a crucial time as organizations across the region seek to improve cybersecurity, governance, and operational efficiency in an evolving digital landscape. 

Empowering IAM: From Automation to Resilience 

The first workshop focused on IAM essentials using ManageEngine’s AD360 platform. Attendees learned how to: 

• Automate user lifecycle management, orchestrate access, and enforce governance. 

• Audit, empower, and recover identities to minimize risks and increase agility. 

• Navigate the full IAM journey from onboarding to ongoing oversight. 

• Detect hidden threats using behavioral analytics and access intelligence. 

• Build user-centric security models that enhance compliance and resilience. 

This session provided practical strategies to secure critical systems while maintaining seamless access. 

Elevating ITSM: From Foundation to Maturity 

The second workshop addressed ITSM best practices, highlighting how organizations can deliver responsive and scalable IT services. Key topics included: 

• Configuring ServiceDesk Plus essentials for efficient support. 

• Creating standardized SOPs for incident and request management. 

• Extending ITSM practices beyond IT to other business functions. 

• Implementing robust IT Asset Management (ITAM) strategies. 

• Using an integrated CMDB to improve change management and infrastructure visibility. 

Participants gained insights into adopting agile ITSM strategies that improve operational maturity. 

A Strategic Partnership Driving Regional Impact 

Mr. Abdullah Sreheen, Country Manager of TJDEED Technology Jordan, commented: 

“At TJDEED, delivering measurable value is our priority. Our partnership with ManageEngine is central to that goal. These workshops go beyond knowledge sharing—they enable meaningful change, helping organizations across Jordan and the Middle East build secure and efficient IT environments.” 

Looking Ahead: A Future of Innovation and Collaboration 

As TJDEED Technology and ManageEngine deepen their partnership, they remain focused on driving innovative IT solutions that help organizations stay ahead in a fast-changing digital world. These workshops are the start of ongoing efforts to advance cybersecurity, identity management, and service excellence throughout the region. By fostering continuous learning and adopting cutting-edge technology, TJDEED is positioned to lead the Middle East’s IT landscape with confidence and agility. 

In a major step towards fostering innovation, research, and sustainable development in the Hashemite Kingdom of Jordan, the Royal Scientific Society (RSS) has unveiled its enhanced and user-friendly website, in collaboration with Echo Technology. Designed to cater to scientists, researchers, students, and the wider community, the platform serves as a central hub for scientific knowledge, innovation services, and cutting-edge technological solutions.

The new website features several key sections, each carefully structured to provide easy access to essential resources and services:

About RSS

This section offers a comprehensive overview of the Royal Scientific Society’s mission, vision, and history since its establishment in 1970 under the patronage of His Majesty the Late King Hussein. It highlights the Society’s role as the largest applied research institution in Jordan, dedicated to supporting sustainable development through science, technology, and innovation.

Centers and Institutes

Users can explore the wide range of specialized centers and institutes operating under RSS, including advanced laboratories, engineering consultancies, environmental monitoring units, and quality assurance services. Each profile provides details on expertise, capabilities, and key projects delivered in Jordan and the region.

Services

The Services section provides an overview of RSS’s diverse offerings to industries, government agencies, and the public, such as product testing, calibration, certification, environmental assessments, and training programs. Users can learn how to access these services and submit requests online.

Research and Innovation

This section showcases ongoing and completed research projects, innovation initiatives, and collaborations with local and international partners. It also promotes RSS’s role in supporting start-ups, fostering technology transfer, and encouraging scientific entrepreneurship.

Sustainability and Impact

Visitors can discover RSS’s contributions to national and regional sustainability goals, including initiatives in renewable energy, water resource management, climate change mitigation, and environmental protection. Success stories and impact reports highlight the tangible results of RSS’s work.

Media and Publications

An extensive library of news, press releases, scientific publications, and reports is available for download, providing valuable resources for researchers, journalists, and the general public.

Contact and Engagement

The interactive contact section offers multiple ways to connect with RSS experts, request services, or collaborate on projects. Users can also follow RSS’s social media channels to stay updated on events, announcements, and scientific breakthroughs.

By consolidating its rich history, specialized expertise, and service portfolio into a modern digital platform, the Royal Scientific Society aims to strengthen its position as Jordan’s premier scientific institution. The new website ensures that knowledge, innovation, and technical services are just a click away for all stakeholders.

For more information, visit the official website: www.rss.jo