A proud moment for Globitel at Mobile World Congress in Barcelona. We are excited to introduce Volai — our new agentic AI Virtual Agent for Voice and Chat, built not just to reply, but to understand, act, and resolve. With over 30+ years of experience in telecom and customer experience solutions, and deep expertise working with operators and the financial sector across the Middle East and the region, we designed Volai to move beyond traditional IVRs and scripted chatbots.

Volai enables true end-to-end resolution, executing workflows and completing customer requests automatically while operating seamlessly across voice and digital channels.

It supports multiple languages and accents, delivering natural, human-like conversations, and can be deployed on-premise or on cloud, giving organizations the flexibility, security, and scalability they require.

TJDEED Technology, a leading IT and Digital Transformation company in Jordan and the Middle East, hosted its annual Ramadan Iftar at the Fairmont Hotel in Amman, Jordan. The event brought together TJDEED team members from various regional offices alongside distinguished guests from SME Fund Jordan, representatives of Int@j – the Information and Communications Technology Association of Jordan, and the team from Aries AI, a strategic partner of TJDEED Technology. The gathering celebrated collaboration across Jordan’s technology ecosystem while strengthening relationships that support innovation and digital transformation in the region.

A Ramadan Gathering Celebrating Collaboration and Growth

The annual Iftar provided an opportunity for colleagues, partners, and stakeholders to connect in the spirit of Ramadan. With team members attending from different offices, the event reflected TJDEED’s growing regional presence and its expanding role within the Middle East technology sector. Conversations throughout the evening focused on emerging technologies, innovation, and opportunities to advance digital transformation across industries.

Aries AI Partnership Driving Artificial Intelligence Innovation

The presence of the Aries AI team highlighted the strategic partnership between the two companies and their shared vision of accelerating artificial intelligence adoption in the region. Through this collaboration, TJDEED and Aries AI aim to deliver advanced AI-powered solutions that help organizations automate processes, unlock data insights, and enhance operational efficiency as part of their digital transformation journeys.

Collaboration with Int@j and Support from SME Fund Jordan

Representatives from Int@j, the leading association representing Jordan’s ICT sector, also attended the event, reinforcing the importance of industry collaboration in advancing Jordan’s digital economy. In addition, members of SME Fund Jordan, which has provided funding support to TJDEED Technology, joined the gathering, highlighting the role of investment and innovation in supporting high-growth technology companies in the Kingdom.

CEO Ashraf Al Qudah on Partnerships and Innovation

“TJDEED Technology’s success is built on strong partnerships and a shared vision for innovation,” said Mr. Ashraf Al Qudah, CEO of TJDEED Technology. “Bringing together our partners, industry leaders, and team members during Ramadan reflects our commitment to collaboration as we continue driving digital transformation across Jordan and the Middle East.”

TJDEED’s Vision for the Future of Digital Transformation

Looking ahead, TJDEED Technology remains focused on expanding its role as a trusted IT services and digital transformation advisor in Jordan and the Middle East. By investing in advanced technologies, strategic partnerships, and talent, the company aims to help organizations embrace innovation, modernize their operations, and thrive in an increasingly digital economy.

PROTECH proudly announces the upgrade of its partnership with Nutanix to Premier Reseller Partner. This milestone reflects PROTECH’s ongoing commitment to delivering advanced IT infrastructure, cloud, and virtualization solutions to organizations across Jordan and the Middle East region.

 This achievement highlights the strength of a long-standing partnership built on trust, innovation, and a shared vision, enabling businesses to benefit from modern technology solutions that drive growth, enhance efficiency, and accelerate digital transformation.

 More Than 10 Years of Partnership and Innovation

The upgrade to Premier Reseller Partner represents more than 10 years of successful collaboration between PROTECH and Nutanix. Throughout this period, both organizations have worked closely to deliver innovative, high-performance solutions that help businesses modernize their IT environments and adopt flexible, secure, and scalable infrastructure.

 This partnership has enabled organizations to implement advanced solutions including hyperconverged infrastructure (HCI), virtualization, and hybrid cloud technologies.

 Enhancing Technology Solutions Across the Middle East

Achieving the Premier Reseller Partner status reinforces PROTECH’s position as a trusted technology partner with strong expertise and proven capabilities in delivering enterprise-grade solutions.

 This recognition further empowers PROTECH to support organizations in Jordan and the Middle East, helping them adopt innovative technologies that improve performance, boost operational efficiency, and accelerate digital transformation.

 PROTECH looks forward to continuing this successful partnership with Nutanix, expanding its impact across the region, and delivering next-generation solutions that enable businesses to thrive in an ever-evolving digital landscape.

As part of its Corporate Social Responsibility strategy, Estarta participated in the “Mawa’ed Al Rahman” Ramadan volunteering initiative in collaboration with Tkiyet Um Ali on 4 March, supporting the preparation and distribution of meals for fasting families during the holy month of Ramadan.

Estarta employees took part in a structured volunteering program that included an orientation session followed by hands-on participation in preparing and distributing meal boxes for beneficiaries. Volunteers also shared the Iftar meal after completing the volunteering activities.

The corporate volunteering initiative reflected Estarta’s commitment to integrating sustainable social impact within its corporate culture and employee engagement practices.

Through continued engagement in nationally recognized community initiatives, Estarta reaffirmed its role in advancing impactful public–private collaboration and contributing to inclusive and sustainable growth in Jordan.

Echo Technology is pleased to announce the successful launch of the official website of Daman for Investment (Jordan Loan Guarantee Corporation), delivering a modern and structured digital platform designed to enhance accessibility, transparency, and engagement.

The newly launched website serves as a comprehensive digital gateway for investors, financial institutions, partners, and stakeholders seeking information about Daman’s programs, guarantees, services, and institutional updates.

A Structured and Accessible Digital Experience

The platform was designed to provide:

• Clear and organized presentation of institutional and program-related information
• Easy access to financial guarantee programs and eligibility details
• Streamlined navigation for investors and partner institutions
• Responsive design ensuring optimal performance across desktop and mobile devices
• Bilingual accessibility to support broader user reach

Supporting Institutional Transparency and Growth

The website strengthens Daman’s digital presence by:

• Improving access to official announcements and publications
• Enhancing visibility of services and financial solutions
• Providing a reliable reference point for stakeholders
• Supporting communication between the institution and its beneficiaries

Technical Approach

The development approach focused on:

• A scalable and secure architecture
• Structured content management to enable efficient updates
• Optimized performance and usability standards
• Alignment with modern digital design principles

The launch of the Daman Investment website represents another step forward in strengthening institutional digital infrastructure and enabling efficient access to financial guarantee services.

For more information, you can visit the official website: daman-inv.jo