Members News

Housing Bank Goes Live with Pio-Tech’s Collection Management System

Smarter Collections. Stronger Control

Housing Bank, one of the largest and most prestigious financial institutions in Jordan and the region, has launched Pio-Tech’s Collection Management System, marking a significant step forward in its digital transformation and operational excellence.

The Challenge

As a leading financial institution with a broad portfolio of accounts requiring precise and effective management, Housing Bank is continuously advancing its operational systems to enhance service quality and efficiency. In line with this commitment, the bank has adopted a cutting-edge solution that strengthens control and visibility across all stages of the collection process.

The Solution

Pio-Tech provided a comprehensive Collection Management System that offers Housing Bank a centralized platform to automate processes, organize workflows, and closely monitor each case, thereby increasing operational efficiency and reinforcing compliance with internal policies.

Key Benefits

The system enables Housing Bank to:

🏧 Fully automate the collection lifecycle.
⏭ Allocate and track cases with high efficiency.
🎯Implement flexible and advanced collection strategies.
🌍 Strictly adhere to internal policies and regulatory requirements.

Housing Bank Goes Live with Pio-Tech’s Real Estate Management System

Real Estate. Real Control

Amman, Jordan — Housing Bank, one of the strongest and most prestigious financial institutions in Jordan and the region, has successfully launched Pio-Tech’s Real Estate Management System. This marks another strategic step in Housing Bank digital transformation journey, enhancing its operational control and organizational efficiency.

The Challenge

As a leading institution with a vast and diverse real estate portfolio, Housing Bank continues to develop and update its internal systems to match the size of its assets. This approach reflects the bank’s commitment to adopting the latest technological solutions to ensure the highest levels of accuracy and centralized control, reinforcing its position at the forefront of the banking sector in real estate asset management.

The Solution

Pio-Tech delivered an intelligent and integrated Real Estate Management System that allows Housing Bank to manage its assets from acquisition through disposal. The unified, automated platform consolidates all relevant data and documentation, providing centralized control and improving the speed and quality of decision-making.

Key Benefits

The system enables Housing Bank to:

⏭ Track all real estate assets within a single centralized platform.
👨‍💼 Manage approvals and workflows efficiently and transparently.
📝 Maintain comprehensive documentation and audit trails securely.
🌍 Enhance internal governance and interdepartmental integration.

Estarta is honored to be named Cisco Systems’ Distinguished Supplier of the Year 2025, marking the second consecutive year the company has received this prestigious global recognition.

This distinction highlights Estarta’s unwavering commitment to excellence, innovation, and the enduring strength of its 20-year strategic partnership with Cisco — a collaboration built on trust, performance, and shared values of innovation and impact.

Presented during Cisco’s Global Supplier Day at their headquarters in San Jose, California, the award was received by Estarta’s Chairman, Leith M. Masri, and Chief Executive Officer, Mutaz H. Nabulsi, and presented by Alexandra Lopez (SVP & Chief Procurement Officer, Cisco), Carolynn Vogt (VP of Global Procurement Services, Cisco), and Joseph (Joey) Fazio (Global IT and Procurement Executive, Cisco).

The recognition honors the exceptional contributions of Estarta’s teams across Jordan, Greece, Poland, Romania, Egypt, the UAE, and Saudi Arabia, whose collaborative effort continues to set new standards in service delivery, quality, and innovation within Cisco’s global ecosystem.

Reflecting on this achievement, Mutaz H. Nabulsi, CEO of Estarta, shared:
“To be recognized again by a global leader like Cisco is not only an honor, but a validation of the commitment, integrity, and passion of our people. This award is a celebration of teamwork — across countries, functions, and every individual who contributes to our shared success.”

Building on its 33-year legacy, Estarta continues to lead with purpose, advancing technology solutions that align with Cisco’s vision for a connected, intelligent, and sustainable future.

Estarta remains dedicated to pushing the boundaries of innovation and strengthening partnerships that shape the future of the ICT industry — one milestone at a time

TJDEED Technology, a prominent IT solutions provider based in Jordan, with a growing presence across the Middle East, successfully participated in HITEX 2025, held from October 7–10 in Erbil, Iraq. Representing its global partner ManageEngine, TJDEED led the booth alongside its Iraq team, CEO, and Jordan Country Manager, showcasing a comprehensive range of enterprise IT solutions.

With a mission to drive digital transformation across the region, TJDEED demonstrated key ManageEngine solutions to hundreds of business leaders, government representatives, and tech professionals. The showcased solutions included:

• Unified Service Management
• Unified Endpoint Management & Security
• Privileged Access Management
• Identity & Access Management
• Security Information & Event Management (SIEM)
• Full-Stack Observability
• Advanced IT Analytics
• Low-Code Application Development
• Cloud Solutions for Enterprise IT
• Remote Work Management

HITEX 2025: Iraq’s Premier Tech Innovation Platform

HITEX (Hawler Information Technology Exhibition) is Iraq’s leading technology expo, attracting regional and international tech firms, startups, and government entities. The 2025 edition underscored Iraq’s rapid progress in digital transformation and the growing demand for enterprise-level IT solutions.

“HITEX gave us a valuable opportunity to engage with Iraq’s tech leaders and demonstrate how our solutions can help organizations enhance operational efficiency, cybersecurity, and IT visibility,” said Mr. Saed Abu Dahoud, Country Manager, TJDEED Iraq. “We are proud to represent ManageEngine and bring world-class solutions to the Iraqi market.”

TJDEED’s presence at HITEX also reinforced its role as a regional technology enabler, offering end-to-end IT services that align with the digital ambitions of enterprises and government institutions alike.

TJDEED’s Growth Strategy in Iraq and the Middle East

As part of its expansion strategy, TJDEED is investing in local markets across Iraq, Jordan, and the wider GCC, aiming to become the go-to partner for IT infrastructure, cybersecurity, and cloud transformation. With strong regional teams and partnerships with global leaders like ManageEngine, TJDEED is positioned to support digital growth across sectors.

Eastnets, a global leader in compliance and payments security, and Facephi, the Spanish-based leader in biometric digital identity verification, today announced a landmark strategic partnership to combat financial crime worldwide.

The alliance combines Eastnets’ four decades of expertise in AML, sanctions screening, and transaction monitoring with Facephi’s proven multichannel biometric technology for identity verification and authentication. Together, they create the first end-to-end anti-fraud defense ecosystem that helps banks and financial institutions strengthen trust, meet regulatory demands, and protect their customers across every market.

The convergence of these networks extends the companies’ combined reach across all major financial hubs, providing customers with localized expertise and unprecedented global coverage.

As financial crime becomes increasingly sophisticated, institutions face the dual challenge of ensuring compliance while delivering seamless customer experiences. The Eastnets–Facephi partnership addresses this by creating a new standard where compliance and digital identity converge.

• Advanced biometric onboarding: Fast, secure, and user-friendly processes that reduce drop-offs and accelerate financial inclusion
• Mule account detection and prevention: AI-powered monitoring with enhanced AML workflows.
• Multi-layer authentication: Robust protection against identity theft and account takeover
• Intelligent compliance: Identity verification that integrates seamlessly with AML, sanctions, and broader compliance workflows
• Customer experience: A frictionless journey that protects while enabling digital onboarding

The alliance arrives at a critical moment for the global financial industry. With $3.1 trillion in illicit funds flowing through the financial system in 2023 and $206 billion in annual compliance costs, institutions need smarter, more efficient solutions. The digital identity market, with projected >16% CAGR growth through 2029, presents a massive opportunity for solutions that combine security, compliance, and user experience.

“Facephi shares our mission of protecting financial institutions and their customers from risk while enabling safe, inclusive finance,” said Hazem Mulhim, CEO at Eastnets. “Like us they are committed to constant innovation to stay ahead in a world where technology can be an enabler for criminals. By combining Eastnets’ AI-driven compliance expertise with Facephi’s biometric innovation, we’re equipping banks to fight fraud and build digital trust at scale.”

Facephi CEO Javier Mira added: “This alliance is far more than a technology integration – it’s about reshaping the fight against financial crime on a global scale. By merging compliance and biometrics, Eastnets and Facephi can protect the financial system end-to-end, offering a defense that is powerful, inclusive and ready to meet the regulatory challenges of tomorrow.”