Members News

ESKADENIA Software, the leading Jordanian-based provider of world-class software products and services, will participate in the 32^nd General Arab Insurance Federation Conference (GAIF 2018); this biennial conference will focus on the “digital transition in the Arab insurance industry”. And will take place from 24th to 27th June 2018 in Hammamet (Tunisia).

ESKADENIA Software will support the summit’s organizers and attendees with a wide range of products linking all conference details, agenda, speakers and sponsors by activating ESKA^® Mobile App on IOS and Android phones.

ESKADENIA Software will showcase, under the title “Towards Digital Transformation”, its wide range of comprehensive insurance software products, consisting of ESKA^® Insures (General, Medical, Life, Travel, Broker Management System, Banc-Assurance , and E-Insurance Systems), Management Information System, in addition to advanced Financial, Human resources, Customer Relationship Management, Workflow and Document Management Systems through demo sessions, presentations and business meetings with focus on internet and mobile technologies.

In recognition of the Holy Month Ramadan, ESKADENIA Software hosted Ramadan Iftar Banquet for all its employees and their families as part of the company’s effort to enhance teams’ spirit and communication. The Iftar was held on May the 29^th, 2018 at Karam Beirut Restaurant – Amman, and the group enjoyed the entertaining oriental melodies during the evening.

Managing partners & founders of ESKADENIA Software Mr. Nael Salah & Ms. Doha Abdelkhaleq joined the annual Ramadan ritual along with ESKADENIA Software family and team to wish everyone peace and prosperity years ahead.

Orange Jordan recently renewed its strategic partnership with the twelfth annual Special Operations Forces Exhibition and Conference (SOFEX 2018), entitled “Hybrid wars in the international gray zone – the changing operational environment” that will be held this year at the King Abdullah I Air Base, located in Marka between 7 and  10 May, 2018.

According to the agreement, Orange Jordan will be SOFEX’s sole telecommunications provider and exclusive telecom sponsor, and will be responsible for providing telecom and internet services for all SOFEX activities and visitors, whereby Orange will as well display its vast array of technologically advanced products and services in a special booth during the exhibition, showcasing the security solutions it offers its customers and subscribers.

Director General of Sofex, Amer Tabaa affirmed the importance of Orange Jordan’s role in the local telecommunications sector, especially as it provides the local market with the latest technology, thanking the company for sponsoring and supporting Sofex in its twelfth cycle, stressing that the company has always been a sponsor of former Sofex exhibitions asit reflects its commitment and social responsibility to society.

From his side, Chief Enterprise Officer at Orange Jordan, Engineer Sami Smeirat, said that the company constantly seeks to be part of this important national event, which is held annually under the Patronage of His Majesty King Abdullah II, pointing out that the strategic partnership between both parties affirms Orange Jordan’s commitment towards supporting and enhancing the Kingdom’s efforts in creating development in all aspects. The company is also dedicated to offering new and innovative telecommunications options across the Kingdom, as it falls in line with the company’s five-year corporate strategy “Essentials 2020” which focuses on providing continuity in telecommunications and richer connectivity.

He added that “Sofex is considered to be one of the most prominent and important global exhibitions, and provides added value to all participating companies in all aspects, which solidifies the Kingdom’s position, making it one of the most important global destinations in this aspect.

During its current cycle, the exhibition will witness a wide participation of companies from different countries, leaders, experts and specialists in the world and will discuss everything related to contemporary global security issues and the role of technology in driving them.

Orange Jordan has recently renewed its agreement with Aqaba Company for Ports Operations and Management, under which it will provide the company with mobile services. This new agreement is part of a previous agreement between both parties, where Orange Jordan offered fixed line services and the internet becoming the exclusive telecommunications provider for Aqaba Company for Ports Operations and Management.

CEO, Jérôme Hénique signed the agreement on behalf of Orange Jordan, during a recent visit to the South,  and on behalf of Aqaba Ports Management and Operation Company, its General Manager, Engineer Mohammad Mubaydeen.

During the signing ceremony, Hénique expressed his pleasure in continuing the partnership with the Aqaba Company for Ports Operations and Management, which is considered to be one of the most important elements of maritime transport sector in the Kingdom and a major center for Jordanian trade.  Adding that “As the strongest provider for business solutions, it is our responsibility at Orange Jordan to provide integrated telecommunication solutions and to provide our customers with an unmatched experience, the thing which falls in line with our five-year corporate strategy Essentials 2020, which aims to connect people to all that matters to them and is essential in their daily lives”.

From his side, Orange Jordan Chief Enterprise Officer Smeirat said “We at Orange Jordan are proud to continue expanding our partnership with Aqaba Company for Ports Operations and Management which started several years ago, assuring that the company is constantly seeking to provide the best and latest solutions and innovative services to enrich the experience of its corporate customers in order to improve their businesses. Aqaba Company for Ports Operations and Management will benefit greatly from the mobile services, especially after the launch of the advanced 4G + that provides high speeds.”

Mohammad Mubaideen, General Manager of Aqaba Company for Ports Operations and Management said that he is happy signing this special agreement, saying that, “We appreciate the continuous efforts of Orange Jordan to cover our headquarters with telecommunication services and offer business solutions, which facilitates our internal and external communication.”

Orange Jordan is committed to providing high-quality, integrated telecommunications solutions to deliver significant digital advances across the Kingdom. In order to achieve its objectives, the company has invested hundreds of millions of JDs in the past years to develop the telecommunications sector, through allocating substantial amounts for the acquisition of new frequencies, and developing its networks, especially those that provide broadband internet services to ensure the quality of coverage and the provision of high capacities, in addition to renewing 2G and 3G networks. The company has also invested heavily in New Generation Networks (NGNs), including LTE, Fiber-To-The Home (FTTH), Fiber-To-The-Business (FTTB), as well as extending coverage of 4G, 4G+ network.

Orange Jordan has recently received the “Top Employer Award” for 2018 in the Kingdom for the third consecutive year from the global Top Employer Institute. Orange Jordan was selected from among many reputable companies and institutions noting that the Top Employer Institute is one of  best accredited institutes in the world specializing in recognizing excellence of employers in regard to creating a positive work environment. According to Orange Jordan, the certificate reflects company’s efforts to implement the best Human Resource practices and policies including talent management, leadership, training and development, and other career related and strategic initiatives that contribute to improving the internal work environment.Moreover, Orange Jordan has recently received the European International Standard for Gender Equality (GEEIS) for the first time, achieving an exceptional grade; three out of four until 2020, in this important international standard. This certificate reflects company’s commitment to applying the principle of gender equality in regard to payment scale, professional diversity and access to managerial positions.

Orange Jordan always strives to provide the best for its employees, focusing on improving its workforce and enhancing its role as a company that strives to  be a digital model that cares about people, not only focusing on customers and members of the community, but also on employees whom the company always seeks to enrich their experience, which reflects positively on the customer, falling in line with the company’s five year corporate strategy “Essentials 2020”.

In the framework of dedicating the supervisory role of the Central Bank of Jordan in the field of protecting rights of individual customers, especially those of consumption and personal loans, instructions have been enacted to banks in order to establish a new department which deals and handles customers complaints.

The Central Bank of Jordan automated it complaint management process  using WASEL from Echo Technology to manage and process the electronic complaints.