Members News

TJDEED Technology, a prominent IT solutions company in the Middle East, has completed the implementation of a comprehensive Enterprise Service Management (ITSM & ITAM) solution at King Fahd Armed Forces Hospital (KFAFH) in Jeddah, Saudi Arabia. The project, which concluded in 2025, was designed to digitize and streamline key operational workflows across IT, Human Resources, and Facilities departments—serving more than 8,000 users including medical, administrative, and support staff.

The initiative centered around deploying Ivanti’s ITSM platform, locally branded as Da’am, to replace paper-based processes and enhance operational efficiency. The solution encompassed Incident Management, Service Request Management, Change Management, and Problem Management modules—delivering an integrated enterprise platform that supports KFAFH’s critical departments. This digital transformation significantly reduced paperwork and improved service delivery for hospital staff ranging from doctors and nurses to housekeeping and HR personnel.

In their feedback, the KFAFH team expressed deep appreciation for the professionalism and dedication demonstrated by TJDEED Technology throughout the engagement. They highlighted the impact of features like detailed analytics and the platform’s adaptability to hospital needs. The client emphasized how the new system has improved service responsiveness and operational alignment across departments.

Reflecting on the project, Ahmad Abu-Sowaid, ESM Team Lead at TJDEED Technology, stated:

“This project goes beyond implementing software—it was about understanding the unique environment of a leading healthcare institution and creating a solution that empowers every user, from IT staff to front-line caregivers. We’re proud to contribute to a platform that now plays a vital role in KFAFH’s daily operations.”

The successful deployment of the Da’am system at KFAFH highlights TJDEED Technology’s commitment to delivering enterprise ITSM solutions in Saudi Arabia that not only modernize infrastructure but also support national goals for digital transformation in healthcare and public service sectors.

Looking ahead, TJDEED Technology continues to pursue strategic collaborations across the Kingdom, aiming to enable more institutions with intelligent, scalable, and user-centric IT service management platforms. By focusing on real-world impact and measurable outcomes, TJDEED aims to set a new standard for digital transformation in the region.

To learn more about TJDEED’s services, click here.

Mohammad Alkhudari, Founder and CEO of Green Circle, unveiled the region’s first AI Cybersecurity Research Centre at GISEC Global 2025 and shared pioneering strategies to combat rising cyber complexity across the Middle East.

Cybersecurity complexity is growing exponentially, with organisations in the Middle East and beyond seeking solutions that can match the speed and sophistication of AI-driven threats.

At GISEC Global 2025, Green Circle positioned itself at the forefront of this transformation. Founder and CEO Mohammad Alkhudari shared with TahawulTech, Technology and Business Media Group, the company’s strategic focus on AI-powered cybersecurity, outlining a bold new vision for the region.

How did Green Circle’s presence at GISEC Global 2025 align with your broader cybersecurity strategy for the region?

We have been focusing on addressing one of today’s biggest challenges in cybersecurity — complexity. With so many vendors and products in the market, many organisations are overwhelmed. We are helping them simplify, manage, and operate their security more effectively.

A key part of this is how we respond to AI-borne threats. AI both introduces and helps counter these threats. At GISEC, we showcased our solutions and vision, including our AI Cybersecurity Research Centre, which will help address this complexity.

What emerging cybersecurity threats are you preparing to address with this new research centre?

The biggest threats come from advancements in AI and the increasing number of internal and external threats. Many organisations still focus primarily on external threats, but internal risks are growing fast. Externally, AI-driven attacks are becoming more sophisticated, which is why we are developing solutions to counter them.

Could you highlight some of the solutions you showcased at GISEC this year?

The biggest step is presenting our vision for the new AI Cybersecurity Research Centre and some home-grown, as well as vendor-based solutions, which span detection to incident response, training, and prevention capabilities. From its launch, the centre will be the region’s first AI Cybersecurity Research Centre. It will be based in our office in Dubai and run in partnership with leading local and international organisations and vendors.

In terms of solutions, we showcased our AI-driven SOC (SecOps) tools, pre-defence agents, AI-enhanced NDR, and AI-assisted ethical hacking tools. Our differentiation is not just in products, but in the research that supports them — looking at how AI will impact the market, government, and employment.

How is Green Circle collaborating with governments and enterprises to strengthen cyber resilience across key economic sectors?

Through our AI Cybersecurity Research Centre, we are working to automate and streamline services, helping reduce risk for government entities and enterprises facing advanced AI-driven attacks. We are also advising on how to enable the next generation of cybersecurity professionals — those coming out of universities — to integrate AI skills into their work, ensuring they remain relevant in this fast-changing field.

What message would you like to share with the cybersecurity community attending GISEC about your vision for cybersecurity in 2025?

We must all adopt AI for cybersecurity and face AI-driven threats with AI. The future belongs to those who embrace this transformation. Everyone should consider how AI can enhance their work, rather than seeing it only as a threat to their business or employment. It is about staying ahead of the curve and becoming part of the solution.

Quote:

We must adopt AI for cybersecurity and face AI-driven threats with AI. The future belongs to those who embrace this transformation.
— Mohammad Alkhudari, Founder and CEO, Green Circle

In collaboration between Orange Jordan and the Ministry of Digital Economy and Entrepreneurship, and within the framework of the “Youth, Technology, and Jobs” Project

Graduation of a new cohort from the “Digital Upskilling and Employment Program”

Orange Jordan, in the presence of H.E. Samira Al-Zoubi, Secretary General of the Ministry of Digital Economy and Entrepreneurship, celebrated the graduation of the sixth cohort from the Coding Academy at the Orange Digital Center in Amman. This also marks the second cohort of the “Digital Upskilling and Employment Program” scholarship. The program is funded by the Ministry of Digital Economy and Entrepreneurship under the “Youth, Technology, and Jobs” Project (YTJ), and is implemented by the Digital Skills Association (Digiskills).

A total of 49 female and male students completed this cohort, following the graduation of the first cohort earlier this year, bringing the total number of program graduates in Amman to 100 youth, of whom 33% are women. For four months and 640 training hours, the participants were equipped with both technical and life skills to enhance their readiness for the job market.

The program has proven its effectiveness, achieving a 100% graduation rate with no dropouts. To date, around 50% of the students have secured employment opportunities, a percentage that is expected to increase in the coming months. Additionally, the graduates supported 25 startups by developing websites for them during their practical training.

The Secretary General of the Ministry of Digital Economy and Entrepreneurship, H.E. Samira Al-Zoubi, expressed the Ministry’s pride in funding and supporting the “Digital Upskilling and Employment Program” scholarship under the “Youth, Technology, and Jobs” Project. She emphasized that this reflects the Ministry’s commitment to empowering Jordanian youth with digital skills that enable them to enter the job market with confidence and competence. She added that such programs represent genuine career pathways rather than just training stops, as the Ministry continues to collaborate with its partners to create employment opportunities, support entrepreneurs, and foster innovation that contributes to building a competitive digital economy led by Jordanian youth.

From her side, Amira Qarqash, Digital Education and Skills Development Manager at YTJ, emphasized that investing in youth is an investment in Jordan’s future, and that empowering them with digital skills is key to unlocking employment opportunities and driving economic growth. This program stands as a living example of effective collaboration between the public and private sectors and civil society institutions to build a capable generation ready to lead change.

The Chief Corporate Communication & Sustainability Officer at Orange Jordan, Eng. Rana Al-Dababneh expressed her pride in the partnership with the “Digital Upskilling and Employment Program” scholarship and its achievements, praising the “Champions of Change” from this cohort and those before them. She added that Orange Jordan, through the Coding Academy at the Orange Digital Center, continues to empower Jordanian youth with the knowledge and skills necessary to build their future. She highlighted that since its launch, the Coding Academy has graduated over 1,000 students, with more than 80% of them joining the job market, confirming the effectiveness of the training model, which integrates technical skills, projects, language, life skills, and practical training.

Concurrently with the graduation ceremony, the second specialized job fair was held to connect graduates with companies and institutions seeking qualified youth talent. This provided real opportunities for them to enter the job market and embodied the integration between training and employment, which is one of the program’s key objectives.

To learn more, please visit our website: https://orange.jo/en

Estarta is proud to participate in the UN Women Male Allyship Training, taking place on August 4th, 5th, and 6th at Movenpick Amman, as part of the regional Dare to Care Programme. This innovative initiative is designed to engage men and boys in advancing gender equality by promoting shared responsibilities in unpaid care and challenging the social norms that hinder women’s full participation in the workforce.

The training aligns with the Women’s Empowerment Principles (WEPs), particularly Principles 2 and 3, which advocate for fair treatment of all employees and the creation of safe, inclusive, and enabling work environments. These efforts directly contribute to Jordan’s Economic Modernisation Vision (EMV) by fostering workplace cultures that support gender equality and work-life balance.

Key Objectives of the Training:

• Deepen understanding of gender dynamics in professional settings.
• Promote positive masculinity and male allyship as essential drivers of women’s economic empowerment.
• Address barriers such as implicit bias and structural inequalities.
• Equip participants with strategies for inclusive leadership.
• Highlight best practices for workplace policies on equal pay, care responsibilities, harassment prevention, and career advancement.
• Raise awareness on the significance of unpaid care work and its impact on corporate culture and gender equity.

Through interactive sessions, case studies, and self-assessment tools based on UN Women’s Male Allyship Manual, the training provides a platform for participants to reflect on their roles in fostering inclusivity and to commit to actionable steps towards change.

At Estarta, we believe that real progress in gender equality requires collaboration, allyship, and continuous learning. This training is a step forward in our ongoing commitment to creating a workplace where diversity, equity, and inclusion are not just values but everyday practices.

TJDEED Technology, a pioneering force in digital transformation and IT solutions in the Middle East, officially launched a comprehensive AI Training Program designed to elevate its employees’ skills and knowledge in artificial intelligence. This initiative is delivered by TJDEED’s trusted partner, Aries AI, under the leadership of Mr. Ahmad Obeidat, CEO of Aries AI, renowned for his expertise in AI innovation and strategy. The training program is tailored to equip employees across all departments and levels with the practical tools and theoretical foundation needed to thrive in an AI-driven future.

The training curriculum includes three primary courses: “AI from Zero to Hero,” which covers core AI and machine learning concepts; “AI for Better Business Leaders,” focusing on strategic AI integration and leadership; and “Deep Dive in ChatGPT,” which explores advanced conversational AI applications and prompt engineering. Beyond these, sessions delve into AI’s role in automating business functions such as HR, finance, sales, and operations, alongside best practices for AI implementation and pitfalls to avoid. This well-rounded approach ensures that every team member—from technical staff to client-facing professionals—can leverage AI tools to enhance productivity and innovation.

This initiative reflects TJDEED’s commitment to building an AI-literate workforce capable of driving meaningful change. As AI rapidly reshapes industries worldwide, understanding and harnessing AI technology is crucial for staying competitive and innovative. By investing in employee education on AI, TJDEED prepares its teams to confidently incorporate AI into daily operations, generate data-driven insights, and pioneer new solutions. The program also supports TJDEED’s strategic goals in growth and automation, enabling the company to maintain a leadership position in emerging technologies.

Looking to the future, TJDEED Technology envisions artificial intelligence as an integral part of its corporate DNA—fueling smarter business processes, fostering creativity, and creating sustainable competitive advantages. The company remains dedicated to continuous learning and innovation, positioning AI not only as a tool but as a key driver of its ongoing success and the career advancement of its employees in an increasingly AI-centric world.

To learn more about TJDEED’s services, click here.

In collaboration with the National Council for Family Affairs (NCFA), Echo Technology has successfully developed and launched the Council’s new official website.

This project reflects our continued commitment to supporting national institutions through advanced digital solutions that enhance public communication and accessibility. The newly developed website offers a modern, user-friendly interface designed to improve the browsing experience for all users, including families, researchers, policymakers, and civil society organizations.

Our team worked closely with NCFA to ensure the website aligns with their vision, mission, and strategic objectives, delivering:

• A responsive and accessible design
• Intuitive navigation for easier access to publications, programs, and media resources
• Integration with dynamic content management tools for streamlined updates
• Enhanced performance, security, and multilingual support

This project aligns with the Council’s directions to provide an interactive electronic platform that serves its objectives and supports its efforts in the field of family and social development.

To explore the new website, visit www.ncfa.org.jo