The Housing Bank for Trade & Finance – Bahrain to Complete 2-weeks Assessment and Training Sessions on ICS BANKS’ latest features

ICSFS conducted a two-week intensive assessment and training sessions that were held at the Housing Bank for Trade and Finance (HBTF) in Manama, Bahrain.

The assessment and training attendees were from HBTF senior executives, where the program covered the latest features of ICS BANKS Core Banking including front and back office branch operations services, Remittances, Credit Facility & Risk Management, Trade Finance, latest Lending products and features, Internal Audit and Control reporting, and part of ICS BANKS Digital Banking products.

The Housing Bank for Trade & Finance management was very impressed with ICS BANKS’ innovative products and features that will nurture their own products and services. HBTF – Bahrain is currently doing UAT for new lending products to be implemented end of January 2020.

The Housing Bank for Trade & Finance is one of the dominant banks in Jordan, and have established its offshore Bahrain branch in 2003.


SunTrust Bank Nigeria to Revamp its Partnership with ICSFS

Amman, Jordan: SunTrust Bank Nigeria, a privately held commercial bank in Nigeria, has recently conducted an executive incentivised meeting with ICS Financial Systems Limited (ICSFS), the global software and services provider for banks and financial institutions, to revamp its partnership and roadmap.

The meeting was held at ICSFS’ Jordan Center of Excellence, where the new executive management team of SunTrust discussed its historically strong partner relations with ICSFS, the adoption of new products and the latest features of ICS BANKS, and conferred its roadmap and future growth.

SunTrust Bank Nigeria is poised to create value for its customers by leveraging on its competencies and a team of highly motivated staff, the bank work tirelessly to develop and provide a broad range of unique financial services and products to consumers, small business, corporations, governments, and institutions with that will positively impact their business.  The meeting joint ICSFS’ executive management and SunTrust’s executives; Chief Executive Officer; Ayo Babatunde, Head of Internal Control; Innocent Mbagwu, Head of Information Technology; Chiso Onyeso and SunTrust’s Systems Control; Olushola Seidu.

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ICSFS Recognised for its Core Banking Implementation by IBSI



Mumbai, India: IBS Intelligence recognised  ICS Financial Systems Limited (ICSFS), the global software and services provider for banks and financial institutions, for its Core Banking Implementation during its IBS Intelligence Global FinTech Innovation Awards 2019.

The IBS Intelligence Global FinTech Innovation Awards 2019 was held on 22nd November, at the Four Seasons Hotel in Mumbai.  ICSFS submitted its Core Implementation for The People’s Bank of Zanzibar (PBZ), which is wholly owned by the Government of Zanzibar and is one of the oldest commercial banks in Tanzania.  ICSFS chose PBZ Implementation’s success story because it is a fully-fledged commercial bank offering banking services in conventional and Islamic Banking for both, retail and corporate customers. Also, PBZ serves a wide range of business, corporate and institutional clients comprising Government and government agencies, all types of companies, societies, clubs, associations, NGOs, United Nations boards, Diplomatic Missions as well as individuals.

Robert Hazboun, Managing Director at ICSFS said;

“We, at ICSFS believe that every bank should provide a leading, high quality and innovative products and service to its customers, to stay ahead of this ever-increasing competitive business environment. Our ICS BANKS Universal and ISLAMIC Banking software suites run on the latest technology and product innovation. We have been servicing the financial and banking industry for over 25 years, and have been providing our customers with a competitive advantage over their peers wherein they are benefiting from introducing new lines of businesses based on ICSFS’ accumulative experiences in both; Conventional and Islamic Finance.” Hazboun continued “This recognition is a testament to our commitment to our clients. I would like to share this with all our customers, as we wouldn’t have achieved this without their confidence and loyalty to ICSFS.”

IBS Intelligence Managing Editor Robin Amlôt said: “In a hotly contested category, Best Core Banking Implementation, ICS Financial Systems was a very worthy for its work with People’s Bank of Zanzibar. Integrating more than 15 third party systems with the firm’s ICS BANKS and ICS BANKS Islamic with a particular focus on compliance and reporting showed the versatility of the products and the dedication of ICSFS’ team.”

ICSFS invests in its software suites by utilising modern technology in launching new products, constructing a secured and agile integration, and keeping pace with new standards and regulations worldwide. ICS BANKS software suites future-proof banking activities by providing a broad range of features and capabilities with more agility and flexibility, to enrich customers’ journey experience, hence improving the trust and confidentiality between the customer and the bank. ICS BANKS has always been a pioneer in utilising the latest technology to serve financial institutions. In addition to its embedded Service-Oriented-Architecture (SOA), the system can be deployed on-premises or in the cloud.

ESKADENIA Blog Launch: A new space for digital awareness

ESKADENIA Software, the leading Jordanian-based provider of world-class software products and services, is delighted to announce the launch of ESKADENIA Blog.

ESKADENIA Blog is a platform where ESKADENIA`s business articles will be published. It aims to share industry knowledge with its visitors through valuable content that covers various professional subjects. It will give readers new insights into improving businesses and organizations using the latest innovations in information technology and recent business trends.

“We are looking forward to contributing and collaborating with our community and business professionals on this new level, sharing knowledge and gaining valuable feedback,” said Lotfi Al-Sarori, Marketing Director at ESKADENIA Software.

ESKADENIA Blog will cover numerous subjects (classified by labels). It already contains articles covering general business technology topics across several industry sectors. Articles on using enterprise software to streamline operations in areas such as finance, HR, Supply Chain, and Customer Relationships are now available. New articles will be published periodically and more topics will be added in the subsequent weeks covering various areas including, but not limited to, Telecom, Insurance, Healthcare, and Education.

The site also aims to strengthen the readers’ engagement and give them the chance to express their opinions by rating the content and commenting on the articles. Readers can also optionally subscribe to the blog in order to stay informed with the latest published blog articles. Moreover, they can share articles they find interesting with their peers across the popular social media platforms.

ESKADENIA Software is keen to network with the society and business community through spreading awareness about the latest technologies and best industry practices by developing smart business software that meets the rapidly changing market demands.

ESKADENIA Software 2020 Annual Strategy Conference

ESKADENIA Software, the leading Jordanian-based provider of software products and technologies, held a two-day Annual Strategy Conference at the Fairmont Hotel, Amman on the 8th and 9th of January 2020 to discuss and commit to the company’s strategic plans for the new year.

The Annual Strategy Conference was attended by the extended management group of ESKADENIA to deliberate, refine and finalise the goals and objectives of 2020, as well as to review the achievements and outcome of the previous year. The Conference which has taken place every year since the company’s establishment provides a great opportunity for the company’s seniors to discuss their targets for each sector of the company for the coming years.

The Conference started with presentations by ESKADENIA founders Mr Nael Salah and Ms Doha Abdelkhaleq, looking over 2019 achievements and highlighting the high-level plans for 2020. This was followed by presentations by the company’s Sales and Marketing Directors, Business Units’ Managers, and Department Managers. Insightful sessions by ESKADENIA UAE and ESKADENIA Sweden top management were a valuable addition to the conference.

The presentations focused on each Business Unit’s objectives and strategies in the financial, products, projects, quality, and competence areas; all with the goal of fulfiling ESKADENIA’s mission of becoming a leading global provider of world-class products, services, and solutions that exceed customer/s expectations. Products Managers, Project Managers, and Team Leaders attended the conference to contribute to the strategic planning process. Everybody engaged in discussions to reach optimum objectives and targets, as well as set KPIs for the year.

The strategy conference also included an informative overview of the European IT market and technology trends with the focus on business software in Telecom delivered by Mr Alf Eriksson, the Managing Director of ESKADENIA Software AB – Sweden.

The Conference attendees expressed their satisfaction with the event and strongly felt it was beneficial and necessary to gain greater understanding of the ESKADENIA strategies in order to cascade these to the whole staff.




ايكو تكنولوجي تطلق معايير المواقع الالكترونية الحكومية الاردنية 2019


بالتعاون مع خدمات ايكو تكنولوجي الاستشارية، قامت وزارة الاقتصاد الرقمي والريادة بإصدار “معايير المواقع الالكترونية الحكومية 2019”.

ان  هذا الإصدار من وثيقة المعايير هو نتيجة لدراسات واسعة للمعايير والتوصيات العالمية الموثوقة، بالإضافة إلى دراسة آراء وملاحظات المستخدمين والمؤسسات، وجمع البيانات من خلال الاستبيانات، وتحليل سلوك المستخدمين من قبل شركة ايكو تكنولوجي، حيث كانت المدخلات الأساسية لإعداد هذه الوثيقة هي:

  • هوية الأردن الحكومية.
  • احتياجات الجهات الحكومية.
  • احتياجات زائر الموقع.
  • التقنية المستخدمة من قبل زوار الموقع لتصفح المواقع.
  • سلوك وتوقعات زائر الموقع.

تتكون وثيقة معايير المواقع الإلكترونية من (34) معيار، موزعة تحت (5) محاور. والامتثال لهذه التعليمات لن يؤدي إلى تحسين جودة المواقع الإلكترونية فحسب، بل سيساعد أيضاً في جعلها سهلة الاستخدام والتركيز على المستخدم.

  • سهولة الوصول
  • سهولة الاستخدام والتصميم
  • المحتوى وبنية الموقع
  • التصميم المتجاوب
  • امن الموقع

ICSFS Islamic Team Participates in AAOIFI ‘s Intensive Workshop Following the 14th AAOIFI-World Bank Annual Conference


Manama, Kingdom of Bahrain: ICS Financial Systems Limited (ICSFS), the global software and services provider for banks and financial institutions, Islamic team have participated in The Accounting and Auditing Organization for Islamic Financial Institutions (AAOIFI) workshop, the leading international not-for-profit organisation primarily responsible for development and issuance of standards for the global Islamic finance industry.

AAOIFI held the 14th AAOIFI-World Bank Annual Conference on Sunday and Monday 06-07 Rabi Al-Awwal 1441H, 03-04, November 2019 at the Gulf Hotel in the Kingdom of Bahrain. ICSFS’ Islamic team attended a 2-day intensive workshop designed and developed for Islamic finance professionals which was held upon conclusion of the 14th AAOIFI-World Bank Annual Conference.

The workshop was conducted by AAOIFI’s Master Trainer(s) with the objective to introduce and study key points and highlights of the newly issued financial accounting standards (FAS)—from the conceptual, practical, and comparative aspects. ICSFS’ Islamic team, who are certified Islamic bankers (CIB) and certified Islamic specialists in accounting (CISA), attended the workshop where major topics and extensive usage of real-world case studies were discussed and learnt the technical complexities and implications involved in the implementation of the latest issued FAS.

ICS Financial Systems (ICSFS) has been a supporting member of AAOIFI for almost 10 years, with its ICS BANKS® ISLAMIC software suite, which is a modular fully integrated solution designed and developed following the principles of Shari’ah in compliance with the Accounting and Auditing Organisation for Islamic Financial Institutions (AAOIFI). ICS BANKS® ISLAMIC consists of an Islamic core system, which provides all common operations between various banking activities, and a series of Islamic modules which cover the various different operational and business requirements of our specialised segments. ICS BANKS® ISLAMIC can be offered as a complete stand-alone suite of Islamic Banking applications or as an Islamic Banking window, within the core system depending on the customer’s needs.

ICSFS invests in its software suites by utilising modern technology in launching new products, constructing a secured and agile integration, and keeping pace with new standards and regulations worldwide. ICS BANKS ISLAMIC software suites future-proof banking activities by providing a broad range of features and capabilities with more agility and flexibility, to enrich customers journey experience, hence improving the trust and confidentiality between the customer and the bank. ICS BANKS ISLAMIC has always been a pioneer in utilising the latest technology to serve financial institutions. In addition to its embedded Service-Oriented-Architecture (SOA), the system can be deployed on premises or in the cloud.

سلطة اقليم العقبة الاقتصادية الخاصة تطلق بوابة الخدمات الالكترونية المتكاملة بالتعاون مع شركة ايكو تكنولوجي


ضمن سعيها المستمر لتطوير خدماتها الإلكترونية أطلقت سلطة اقليم العقبة الاقتصادية الخاصة بوابة الخدمات الالكترونية المتكاملة بالتعاون مع شركة ايكو تكنولوجي – الاردن تحت النطاق

 تعتبر هذه الخطوة أحد اهم مراحل خطة التحول الالكتروني للسلطة حيث تتضمن البوابة جميع خدمات السلطة المتعلقة بالاستثمار والتراخيص بالإضافة الى خدمة مخطط الموقع التنظيمي. لتقوم هذه البوابة بخدمة الأردنيين، غير الأردنيين، المستثمرين والشركات.

وقد قامت شركة ايكو تكنولوجي بأتمتة الخدمات عن طريق تصميم وتطوير بوابة خاصة للخدمات تعتمد على نماذج يتم تعبئتها من قبل المستخدم وربطها مع الأنظمة الداخلية لدى السلطة كنظام الادارة Microsoft Dynamic CRM لتخزين الطلبات والعمل بها خلال سير عمل معرّف.

تم ربط البوابة مع جهات حكومية متعددة لتوفير اعلى مستوى من الفعالية والتحقق من بيانات المتقدمين للخدمات.

  • تم الربط مع دائرة الأحوال المدنية للتحقق من الرقم الوطني المدخل وبيانات الفرد الذي قام بإدخاله.
  • الربط مع وزارة الصناعة والتجارة ودائرة مراقبة الشركات لتتحقق من بيانات الشركات المسجلة.
  • الربط أيضا مع دائرة المساحة والأراضي لتوفير مخططات المواقع.

توفر البوابة امكانية التسجيل وطلب الخدمة بدون الحاجة الى الحضور الشخصي للسلطة من خلال التسجيل والدفع الالكتروني كما توفر خدمة التبليغ بحالة المعاملة من خلال الرسائل النصية وامكانية متابعة الطلبات ونسبة إنجازها لتوفير الوقت والجهد على متلقي الخدمة ومساعدة السلطة على مراقبة الأداء وتحسينه.  


ESKADENIA Software 19th Annual Conference: Accelerating Digital Transformation


ESKADENIA Software, the leading Jordanian-based provider of world-class software products and services, celebrated its 19th anniversary. The ESKADENIA team celebrated the occasion on the 22nd of October 2019 at the ST. Regis Hotel, Amman under the theme “Accelerating Digital Transformation”.

The conference began with insightful speeches by ESKADENIA’s management team focusing on this year achievements and strategies for next year. The company`s top management expressed their gratitude and appreciation for the continuous efforts of the employees and welcomed the numerous new hires that have joined the company in the past year, a proof of the company’s continuous expansion.

During the conference, corporate trainer Ms. Ghada Qassem conducted an informative session on dealing with change in the workplace and in life. Then our guest speaker, Mr. Robin Langdon delivered an outstanding presentation about the role of technology and telecom in today’s business world.

Before ending the conference with dinner, ESKADENIA`s management awarded 2019 top performers in recognition of their devotion and exceptional work.

“I was delighted to have attended such a remarkable event and also be recognized for my efforts; it is such an uplifting experience” said software developer Ashraf Matar after receiving his achievement award.

Nael Salah and Doha Abdelkhaleq founded the company in the year 2000 with the vision of becoming a global provider of world class software products. ESKADENIA Software today has more than 250 employees and exports leading software products to around 30 countries worldwide.