بشار عرفة رئيساً لمجلس إدارة شركة الحوسبة الصحية

أعلنت شركة الحوسبة الصحية عن انتخاب المهندس بشار عرفة رئيساً لمجلس إدارتها، ممثلاً عن الجمعية الملكية للتوعية الصحية، خلفاً للدكتور رامي فرّاج، في خطوة تعكس توجه الشركة نحو تعزيز الحوكمة المؤسسية ودعم مسارها الاستراتيجي في التحول الرقمي الصحي.

ويأتي هذا الانتخاب في مرحلة تواصل فيها الشركة مسيرتها التوسعية في تطوير وتقديم الحلول الرقمية الداعمة للقطاع الصحي، مستندةً إلى النجاحات المتحققة من خلال برنامج “حكيم”، المبادرة الوطنية الرائدة للتحول الرقمي في القطاع الصحي، والتي تهدف إلى حوسبة مختلف الإجراءات الصحية وإنشاء سجل طبي إلكتروني موحّد للمرضى في جميع المنشآت الصحية.

كما تعمل الشركة على توسيع نطاق تطبيق البرنامج وربط المزيد من المؤسسات الصحية ضمن شبكة رقمية متكاملة، بما يعزز دقة البيانات وسرعة الوصول إليها، ويسهم في رفع كفاءة وجودة الخدمات الصحية، وتحسين إدارة الموارد، ودعم اتخاذ القرار المبني على البيانات.
ويشكل انتخاب المهندس عرفة، بخبرته التقنية والإدارية الواسعة، دعماً إضافياً لهذه المرحلة التطويرية، وتعزيزاً لقدرة الشركة على مواصلة تطوير منظومتها الرقمية وفق أفضل الممارسات العالمية.

ويُعد المهندس بشار عرفة من القيادات التنفيذية البارزة محلياً وإقليمياً، ويتمتع بخبرة تمتد لأكثر من ثلاثة عقود في قطاعات الاتصالات وتكنولوجيا المعلومات والبنية التحتية الرقمية. شغل خلال مسيرته مناصب قيادية عليا على المستويين الإقليمي والدولي، وكان عضواً في فريق القيادة التنفيذي لمجموعة زين الذي واكب مرحلة استراتيجية مفصلية في تاريخ المجموعة، بما في ذلك صفقة استحواذ بهارتي إيرتل على عمليات زين في إفريقيا.

وفي الكويت، لعب عرفة دوراً محورياً ضمن الإدارة التنفيذية العليا لمجموعة زين، حيث أسهم في قيادة التوجهات التجارية والاستراتيجية للمجموعة، ودعم تطوير الأداء التشغيلي وتعزيز التكامل بين الأسواق، إضافة إلى الإشراف على ملفات الإيرادات، تطوير العلامة التجارية، وتعزيز الابتكار في الخدمات الرقمية.

وامتدت خبراته إلى أميركا الشمالية، حيث تولّى قيادة عمليات “ويند موبايل” في غرب كندا لأكثر من ثلاث سنوات. وخلال تلك الفترة، قاد جهود التوسع في سوق اتسم بتنافسية عالية، وأسهمت استراتيجياته التشغيلية والتجارية في تعزيز حضور الشركة وترسيخ مكانتها كلاعب منافس، إلى جانب تحقيق نمو ملموس في الأداء وقاعدة المشتركين.

ومنذ عام 2020، يقدّم عرفة خدمات استشارية لمجالس إدارات وإدارات تنفيذية في مجالات الاستراتيجية والتحول المؤسسي والحوكمة. كما سبق أن ترأس مجلس إدارة شركة تمويلكم، ويشغل حالياً عضوية مجلس إدارة شركة مدينة العقبة الرقمية، أحد أبرز مشاريع البنية التحتية الرقمية في المملكة.

وفي تعليق له على هذا الانتخاب، قال المهندس بشار عرفة:”يشرفني تولي رئاسة مجلس إدارة شركة الحوسبة الصحية في مرحلة تتعاظم فيها أهمية التحول الرقمي في القطاع الصحي. إن البناء على ما تحقق من إنجازات، وتعزيز التكامل بين التكنولوجيا والخدمات الصحية، يمثلان أولوية استراتيجية لضمان استدامة المنظومة الصحية ورفع كفاءتها، بما يخدم المواطن ويواكب التوجهات الوطنية في التحديث والتطوير. وأتطلع إلى العمل مع مجلس الإدارة والإدارة التنفيذية لدعم مسار الشركة وتعزيز دورها الريادي في تمكين قطاع صحي رقمي أكثر تكاملاً واستدامة.”

ويمثل انتخاب المهندس عرفة خطوة استراتيجية من شأنها دعم المرحلة المقبلة من مسيرة الشركة، وتعزيز تكاملها التقني وقدرتها على الابتكار، بما ينسجم مع التوجهات الوطنية في تحديث القطاع الصحي وترسيخ منظومة صحية رقمية أكثر كفاءة واستدامة.

Orange Summer Challenge 2025: Orange MEA Awards 3 Impact-Driven Startups

Jordanian Team Wins 1st Place

Orange Summer Challenge 2025: Orange MEA Awards 3 Impact-Driven Startups

Orange Middle East and Africa (OMEA) held an award ceremony for the 3rd International Orange Summer Challenge (OSC) this February, awarding three innovative startups developed by young entrepreneurs from Africa and the Middle East.

As a flagship program of the Orange Digital Centers, the Orange Summer Challenge is an international competition that supports young talents each year in turning their ideas into technology-based solutions with strong social and environmental impact.

The program highlights Orange Jordan’s unwavering commitment to empowering youth, enhancing their digital skills, expanding their employment opportunities, and offering the necessary expertise aligned with the labor market. This is facilitated through the Orange Digital Center (ODC) programs, including the Innovation Hub, Fabrication Lab, Coding School, and BIG by Orange, which contribute to providing expert mentorship and collaborative teamwork within a supportive environment, in line with the company’s approach to supporting innovation and connecting entrepreneurial projects with the Jordanian economy.

For the 2025 edition, 369 young innovators from 14 countries benefited from three months of intensive support provided by Orange MEA teams and Orange Digital Centers through training, mentoring, coaching and access to technological expertise. With the support of key partners, Amazon Web Services, Meta, UNDP, The Hashgraph Association, and Dar Blockchain, 56 startup projects were developed under the “Startup4Good” theme, addressing key sectors such as environment, health, education and agriculture.

This reflects Orange Group’s determination to position the Orange Digital Centers as open and inclusive innovation platforms. Deputy CEO and Chief Operations Officer of Orange Middle East and Africa, Ben Cheick Haidara, stated that for more than 16 years, Orange Summer Challenge has been a true catalyst for talent and innovation. More than competition, this program enables young entrepreneurs to develop technology-based solutions, notably leveraging artificial intelligence, to address societal and environmental challenges in a very concrete way. Through the Orange Digital Centers, Orange is firmly committed to supporting youth and fostering high-impact innovation across Africa and the Middle East.

The first place was awarded to SafeGuard from Jordan, receiving a grant of €22,000 to enable expanding its positive impact and continue offering its innovative solutions to society and the environment. The project offers smart safety devices for worksites, with features like live monitoring and comprehensive reporting, ensuring reinforced occupational safety, effectively reduces risks, and maintain safer and more efficient work environments.

 

Zain Cash and Clinica Sign Strategic Partnership Agreement

As part of its strategy to support digital transformation and strengthen the Kingdom’s fintech infrastructure, Zain Cash has signed a strategic partnership agreement with Clinica, the leading digital platform for managing private clinics and medical centers, to provide customized digital financial solutions for doctors within Clinica’s network.
This partnership aligns with Zain Cash’s efforts to expand digital financial solutions across vital sectors, particularly the healthcare sector, enabling more efficient financial transactions while enhancing transparency, flexibility, and seamless financial management processes. The agreement also contributes to positioning Jordan as a regional hub for fintech innovation, reflecting Zain Cash’s commitment to integrating financial technology solutions across industries and supporting digital transformation in the medical sector through a comprehensive digital financial ecosystem that enhances operational efficiency, simplifies procedures, and unlocks new opportunities for sustainable economic growth.
Commenting on the agreement, Zain Cash CEO Sultan Kashoureh said:
“Our partnership with Clinica reinforces the pivotal role Zain Cash plays as the most widely adopted e-wallet in Jordan in developing the digital financial infrastructure across key sectors, particularly healthcare. Zain Cash is committed to delivering advanced financial solutions that meet the needs of individuals and businesses alike, facilitating transactions and reducing reliance on cash. Today, digital financial innovation has become a key driver of national digital economic growth and an opportunity to further establish Jordan as a regional fintech leader.”
For his part, Clinica CEO Qais Al Shahed stated that this agreement reflects Clinica’s ongoing commitment to providing its subscribers with best-in-class value-added services that complement digital healthcare solutions. He highlighted that Clinica has maintained its position as the leading platform serving medical clinics for over 12 years, including offering advanced digital financial services through its partnership with Zain Cash.
Under the agreement, the instant payment system CliQ will be integrated into Clinica’s platform to facilitate payment processes and improve financial collections. The partnership will also introduce digital corporate accounts and corporate Mastercard cards issued by Mastercard through Zain Cash, enhancing efficiency in managing daily financial operations while ensuring the highest levels of transparency and automation.
Additionally, Zain Cash will provide doctors within Clinica’s network with tailored digital credit solutions designed specifically for their professional needs. These include pre-approved credit cards with limits of up to JOD 5,000 without requiring salary certificates or social security statements, relying instead on doctors verified professional identity through Clinica’s platform. This innovative model addresses one of the key challenges doctors faces in accessing traditional credit facilities while providing greater financial flexibility to support operational expenses and business development.
The collaboration also includes joint awareness and digital marketing initiatives to promote modern financial solutions, encouraging digital payment adoption within the healthcare sector, strengthening the value proposition Clinica provides to its network of doctors, and supporting national objectives related to digital transformation and financial inclusion.
Since its launch in 2011, Zain Cash has become a key player in Jordan’s digital financial services and prepaid card sector and is the largest Mastercard card issuer in the Kingdom. Zain Cash offers a wide range of digital financial services, enabling users to perform financial transactions such as cash withdrawals and deposits, payments across various retail outlets and restaurants, as well as local and international online shopping using the Zain Cash Mastercard issued instantly upon wallet activation. The company also offers Sharia-compliant credit cards across three categories — Classic, Platinum, and World — with no interest or fees, providing users with enhanced financial benefits and comprehensive financing solutions. These credit cards are issued in collaboration with Mastercard with limits ranging from JOD 100 to JOD 5,000, without salary transfer requirements or issuance fees.

Eng. Mansour: “Orange Jordan Strengthens its Leadership in Digital Transformation”

On the occasion of Safer Internet Day 2026, which focuses this year on the theme “Smart Tech, Safe Choices – Exploring the Safe and Responsible Use of AI,” the Chief Executive Officer of Orange Jordan, Eng. Philippe Mansour, confirmed the company’s ongoing commitment to accelerating digital transformation, reinforcing its position as the true responsible digital leader. The company continues to support individuals and institutions in leveraging the latest digital technologies and in delivering faster and more innovative communication experiences, as part of its leadership in ensuring safe networks and a better digital ecosystem across all governorates in the Kingdom.

Digital Innovation Redefined with Orange

In parallel, Orange Jordan was the first to launch advanced digital services that redefined the customer experience, most notably a Self-Documentation digital journey embedding the “Electronic Know Your Customer” (eKYC) digital service, which unlocked a seamless and highly user-friendly experience, in cooperation with the Ministry of Digital Economy and Entrepreneurship (MoDEE) and the Telecommunications Regulatory Commission (TRC).

This was acknowledged as an unprecedented step in the history of the Kingdom within the digital transformation sphere, as Orange Jordan was named the first to unveil a digital service that swiftly and safely allows customers to subscribe electronically to mobile lines and have their identity verified via “SANAD” app, or by capturing their face selfies and documents using their own personal devices, thus completing the self-documentation process from anywhere, and eliminating the need of visiting shops or points of sale.

Such simple and innovative customer journey, incorporating the eKYC digital service, effectively demonstrates Orange Jordan’s values of Caring, Responsible, and Bold, as well as its strategic decisions aimed at creating an outstanding customer experience by delivering fast and safe services that rethink digital innovation.

Leadership in Reshaping the Digital Ecosystem

Orange Jordan continued to expand its powerful digital ecosystem footprint as a digital leader in Jordan, emphasized by “Max it”, the first integrated super application to be launched in the Kingdom. This cutting-edge application provides an easier, faster, and more comprehensive digital experience as it brings together all Orange services, including My Orange, Orange Money, jood, Roamkit, and Weinak into one secure and unified platform. Through it, customers can manage multiple transactions and activities like subscriptions, paying bills, transferring money, accessing marketplaces, tracking reward points, multiline management, and more, to reshape the future of the digital economy in the Kingdom.

TJDEED Technology Delivers Advanced ServiceDesk Plus Training to Supreme Judge Department in Jordan

TJDEED Trains SJD

TJDEED Technology, a leading provider of IT solutions in Jordan and digital transformation services across the Middle East, successfully conducted an intensive ServiceDesk Plus training program for the Supreme Judge Department throughout February at TJDEED’s headquarters in Amman. The multi-day training, delivered across several weeks, brought together administrators and technicians from the Department to enhance their IT service management capabilities using ManageEngine ServiceDesk Plus, a globally recognized ITSM platform by ManageEngine—TJDEED’s strategic partner. The program aimed to strengthen operational efficiency, streamline service delivery, and empower internal IT teams with best practices in IT service management (ITSM).

Strengthening IT Service Management Capabilities in Jordan

The training program was carefully designed to address real-world IT challenges faced by public sector organizations. Over multiple sessions, participants gained in-depth knowledge of incident management, service request workflows, asset management, reporting, automation, and performance optimization within ServiceDesk Plus.

By combining theory with hands-on practical exercises, TJDEED ensured that attendees were able to immediately apply what they learned in their live environments. This approach reflects TJDEED’s philosophy: delivering practical, results-driven IT solutions in Jordan that directly improve service quality, reduce downtime, and increase IT visibility.

For IT managers and decision-makers across industries, this engagement demonstrates TJDEED’s ability to bridge the gap between technology implementation and operational excellence—ensuring that IT tools deliver measurable business value.

Expert-Led Training by TJDEED’s Technical Team

The sessions were delivered by TJDEED’s expert technical team, certified and experienced in implementing and optimizing ManageEngine solutions across various sectors in Jordan and the Middle East.

Among the lead trainers was Eng. Mahmoud Al Masri, System Engineer at TJDEED Technology, who played a key role in guiding participants through advanced configurations and best practices.

“Our goal was not only to teach features, but to help the Supreme Judge Department build a sustainable IT service management framework,” said Eng. Mahmoud Al Masri, System Engineer at TJDEED. “When IT teams understand how to leverage ServiceDesk Plus strategically, they can reduce response times, improve user satisfaction, and align IT services with organizational objectives.”

This expert-driven methodology ensures that clients are not just users of technology—but masters of it.

Driving Digital Transformation for Government and Enterprise

As a trusted partner of ManageEngine, TJDEED Technology continues to support organizations in implementing scalable ITSM solutions that align with global best practices. The collaboration with the Supreme Judge Department reflects TJDEED’s growing footprint in delivering digital transformation projects in Jordan’s public sector.

For IT managers seeking reliable IT solutions in Jordan, TJDEED provides end-to-end services—from consultation and deployment to customization, integration, training, and ongoing support. The company’s hands-on approach ensures that technology investments translate into operational efficiency, compliance readiness, and long-term sustainability.

Empowering Clients Through Training & Long-Term Partnership

At TJDEED Technology, client empowerment goes beyond implementation. Training is a core pillar of every engagement, ensuring that organizations build internal capabilities and maximize ROI from their IT investments.

This successful training initiative with the Supreme Judge Department marks another milestone in TJDEED’s mission to be one of the best IT and digital transformation companies in Jordan and the Middle East. Looking ahead, TJDEED aims to further strengthen its partnership with the Department while expanding its portfolio of advanced IT solutions, cybersecurity services, cloud technologies, and enterprise service management offerings.

For IT leaders striving to modernize operations, improve service delivery, and future-proof their organizations, TJDEED Technology stands as a trusted partner—delivering innovative IT solutions in Jordan that solve real business challenges and drive sustainable growth.

زين الأردن تحصل على شهادة ( EDGE ) للمباني الخضراء

حصلت شركة زين الأردن على شهادة المباني الخضراء (EDGE) (Excellence in Design for Greater Efficiencies)  التي تمنحها مؤسسة التمويل الدولية ( IFC) التابعة لمجموعة البنك الدولي وبالتعاون مع ((GBCI لتصبح بذلك أول شركة اتصالات في المملكة تنال هذا الاعتماد الدولي المرموق.

وحسب بيان صحافي تأتي هذه الشهادة تأكيداً على ريادتها في الاستدامة والتزامها الراسخ بالمساهمة في بناء مستقبل مُستدام للأجيال القادمة؛ ولتُضاف إلى انجازات الشركة ومسيرتها المتواصلة في مجال الاستدامة، إذ مُنحت الشركة هذه الشهادة بعد نجاحها في تحقيق نتائج باهرة في تخفيض استهلاك الموارد وتحسين كفائتها  حيث تم تقليل استهلاك الطاقة في المبنى بنسبة 25% وتقليل استهلاك المياه بنسبة  63%  إلى جانب تخفيض الطاقة المتجسدة في المواد بنسبة 100%، متجاوزة بذلك المعايير العالمية المطلوبة لشهادة(( EDGE.

وأوضحت شركة زين الأردن بأن حصولها على هذه الشهادة يشكّل محطة مهمة في مسيرتها نحو تعزيز الاستدامة ويؤكد التزامها الراسخ بتبنّي ممارسات مسؤولة وابتكارات تُسهم في بناء بيئة أكثر استدامة للأجيال القادمة، وأضافت بأن الهدف من هذا الإنجاز المميز هو الوصول إلى أعلى المعايير الدولية في كفاءة العمليات التشغيلية وتقليل التأثيرات البيئية بما يُجسّد استراتيجية الشركة الشاملة لتعزيز الاستدامة البيئية وتبنّي حلول مبتكرة تقلّل الأثر البيئي في عملياتها، كما أكدّت الشركة بأنها ستواصل العمل بخطى ثابتة على تطوير مُمارسات ومبادرات تعزز كفاءة استخدام الموارد والحفاظ عليها انطلاقاً من دورها كشركة وطنية لترسيخ مكانتها كشركة رائدة في المنطقة في مجالات الابتكار والاستدامة لإحداث أثر إيجابي على المجتمع والبيئة.

وتسعى شركة زين الأردن من خلال مُبادراتها وبرامجها إلى ترسيخ المفاهيم والممارسات المستدامة وإلهام الأجيال القادمة لتبنّيها بما يسهم في تحقيق اقتصاد أخضر وبناء مستقبل مُستدام، حيث تواصل الشركة في تعزيز جهودها في هذا المجال من خلال برامج ومبادرات إدارة الاستدامة، التي أصبحت نموذجًا يُحتذى به على مستوى المنطقة.

Ministry of Water and Irrigation Mobile Application

Echo Technology has completed the development and delivery of the Ministry of Water and Irrigation (MWI) mobile application, a comprehensive digital platform designed to improve access to water and wastewater services and strengthen digital communication between the Ministry and citizens.

The application provides users with a unified and secure digital channel to manage subscriptions, access service information, and interact with the Ministry efficiently. It aligns with national digital transformation objectives and focuses on enhancing service accessibility, usability, and overall user experience.

Application Scope and Services

The mobile application delivers a wide range of services, including:

  • Subscription management and inquiry about water bills and detailed consumption information.
  • Meter status inquiry to track the operational status of registered meters.
  • Bill calculation service, available without login, allowing users to estimate their bills.
  • Reporting complaints or water theft, with the ability to attach images and select locations using map integration.
  • User profile and account management, including viewing and updating personal information, changing passwords, and updating phone numbers with OTP verification.
  • Access to Ministry services on the Sanad platform through integrated informational links.
  • Public service locations, displaying contact details and geographic locations on maps.
  • Service directory covering water and wastewater-related services.
  • News and informational content, including official announcements and pages such as “About the Ministry” and “Contact Us”.
  • Application rating and user feedback, enabling users to submit evaluations and suggestions directly through the app.
  • Personalized settings, including language selection and light/dark mode preferences.
Technical and Functional Features

The application was developed in line with defined system requirements to ensure quality, reliability, and scalability, and includes:

  • Full support for Arabic and English, with Arabic set as the default language.
  • Seamless integration with the Ministry’s Application Programming Interfaces (APIs) to ensure accurate and real-time data retrieval.
  • A secure authentication framework, supporting account registration, login, password recovery, and OTP-based verification.
  • Content management capabilities (CMS) enabling authorized Ministry teams to manage and update informational content efficiently.
  • A clean, intuitive user interface designed to provide a consistent and user-friendly experience across mobile devices.

This project reflects Echo Technology’s commitment to delivering practical and scalable government digital solutions that prioritize end-user needs and support public sector entities in providing efficient, reliable, and accessible digital services within the water sector.

““Ajyal” in the Field: School Visits in Jerash to Support the Development of Digital Education

As part of the ongoing implementation of the National Unified Platform for Education Management Information System and E-Learning, “Ajyal,” a delegation representing the platform’s partner entities conducted a field visit to Bab Amman School for Boys and Dahr Al-Sarou School for Girls in Jerash Governorate.

The delegation included representatives from the Ministry of Digital Economy and Entrepreneurship, represented by the Director of Digital Transformation and Enablement, Rami Al-Rawashdeh; the Queen Rania Center for Education Technology and Information, represented by its Director, Engineer Moneeb Tashman; and Integrated Technology Group (ITG), represented by its Chief Business Development Officer, Zaid Tahabsem. The visit was attended by the Director of the Jerash Directorate of Education, Wael Al-Azam, along with several educational and administrative staff from both schools.

The visit aimed to assess the reality of the educational process on the ground, listen to the needs of schools, teachers, and educational administrations, and open direct channels of dialogue with stakeholders in the education ecosystem. This approach contributes to the continuous development of the “Ajyal” platform and the expansion of its implementation in line with the actual needs of schools, while enhancing the efficiency of educational process management.

During the visit, emphasis was placed on the importance of digital transformation in education and the role of the “Ajyal” platform in organizing and managing educational processes, as well as developing teaching and learning tools. This supports the national direction toward modernizing the education sector and achieving integration between technology and contemporary educational practices.

Zaid Tahabsem, Chief Business Development Officer at Integrated Technology Group (ITG), affirmed that the “Ajyal” platform represents a strategic national initiative built on an effective public-private partnership, aiming to bring about a fundamental transformation in the educational ecosystem through the use of technology in serving education at the national level.

Tahabsem explained that the platform is built on global technical expertise based on the EduWave® platform, developed by ITG over more than 27 years and serving a user base exceeding 35 million worldwide. He noted that this technological legacy ensures the platform’s reliability, its ability to handle large-scale data, and its adaptability to diverse educational environments.

He further highlighted that the “Ajyal” project is driven by two main pillars: supporting the objectives of the Economic Modernization Vision through digital transformation in the education sector, and achieving inclusivity while addressing on-the-ground needs by automating and organizing administrative and educational tasks, and providing interactive educational content that is accessible and easy to use for both students and teachers.

Tahabsem added that the “Ajyal” platform was designed to serve as an inclusive umbrella for all stakeholders in the educational process, offering tailored services for students, teachers, parents, and school administrations, thereby contributing to higher institutional efficiency and improved educational outcomes.

This visit reaffirms ITG’s commitment to the continuous development of the “Ajyal” platform in accordance with the highest technical standards, ensuring the sustainability of its impact within the educational field, and embodying the Group’s vision of harnessing innovation to serve society and achieve a comprehensive digital educational renaissance in the Kingdom.

 

Fourth Dimension Systems hosting an exclusive Helix Leadership Roundtable

Fourth Dimension Systems Company had the privilege of hosting an exclusive Helix Leadership Roundtable: Beyond Monitoring – Intelligence in Action, in collaboration with BMC Helix, focused on the capabilities and strategic value of BMC Helix As organizations navigate increasingly complex hybrid and multi-cloud environments, the need for unified visibility, intelligent automation, and proactive performance management is critical. The discussions highlighted how BMC Helix strengthens observability, enhances service reliability, and supports data-driven operational decisions. The event reinforced the strength of collaboration between Fourth Dimension Systems Company , BMC Helix, and our customers, and our shared commitment to delivering measurable business value through innovation. We thank all attendees for their participation and engagement and look forward to continuing these strategic conversation

Umniah By Beyon Partners with Bitdefender to Launch Advanced Cybersecurity Solutions for Businesses and Enterprises in Jordan

Umniah by Beyon recognized as the Best Mobile Network in Jordan, signed a strategic partnership agreement with Bitdefender, a global leader in cybersecurity. The collaboration delivers an integrated suite of advanced cybersecurity solutions including extended detection and response (XDR)  and managed detection and response (MDR) services, designed to meet the evolving security needs of organizations across various sectors and industries.

Through this partnership, Umniah’s enterprise clients will gain access to some of the most advanced and trusted digital protection solutions available today, operated through Umniah’s state-of-the-art Security Operations Center (SOC). Bitdefender solutions feature multi-layered defenses against cyberattacks, AI-powered threat detection, proactive attack surface reduction, and comprehensive protection for email systems, computers, and servers, ensuring that organizations can operate securely and confidently in an increasingly complex digital environment.

Commenting on the partnership, Ehab Hafez, Chief Business Officer at Umniah, said, “Our partnership with a trusted global name like Bitdefender reflects our strong commitment to our clients, who remain at the heart of everything we do. We continuously strive to deliver world-class cybersecurity solutions backed by local expertise, offering our clients peace of mind and ensuring the continuity of their operations with the highest levels of protection.”

Hafez added that this collaboration marks another milestone in Umniah’s ongoing efforts to support Jordan’s digital transformation and strengthen businesses’ confidence in their ability to address emerging security challenges.

From her side, Alina Draganescu, Deputy General Manager and Senior Vice President of Business Operations at  Bitdefender Business Solutions Group, highlighted the importance of this collaboration, stating, “This partnership with Umniah expands the reach of Bitdefender’s advanced cybersecurity solutions in Jordan. Together, we combine world-class protection technologies with local expertise to provide effective response and direct support to organizations’ needs. By bringing together Bitdefender’s leading -edge security innovations and Umniah’s pivotal role in the Jordanian market, we are delivering a complete protection experience that meets the highest global cybersecurity standards.”

This partnership represents a major step forward in enhancing Jordan’s cybersecurity landscape, providing institutions across all sectors with access to advanced, locally supported protection solutions. Through this collaboration, Umniah and Bitdefender reaffirm their positions as trusted partners and leading providers of integrated digital security solutions, delivering added value to clients and strengthening their ability to face future challenges with confidence.