Members News

Orange Jordan signed a strategic agreement with King Abdullah II Center for Excellence (KACE), under which the telecom operator will sponsor the honoring ceremony of the winners of King Abdullah II Award for Excellence.

The signing ceremony which was held at the company’s headquarters and attended by representatives of local media institutions was signed by Orange Jordan’s CEO, Thierry Marigny, and KACE’s Executive Director, Dr. Ibrahim Rawabdeh.

By the agreement, the company will be the exclusive telecom sponsor of the ceremony, which will be held under the patronage of His Majesty King Abdullah II, for the second time in a row.

In 2018, His Majesty King Abdullah II honored Orange Jordan for its efforts in supporting excellence as the award’s strategic partner and golden sponsor.

During the signing ceremony, Marigny said that the company will sponsor the ceremony that celebrates excellence and innovation and offers the highest national level of recognition for excelling public, private and non-governmental institutions, adding that this agreement crowns Orange Jordan and the KACE’s strong relationship.

“We are proud to sponsor the ceremony which celebrates the values that has shaped Orange Jordan’s journey in telecommunications sector. We cherish these values by relying on outstanding employees and assuring high quality in all what we offer to our customers,” he said.

Marigny stressed that the company’s commitment to support excellence stems from its role as the digital partner of the Kingdom and the provider of the strongest internet. The company practices excellence by offering its customers and partners the best digital tools, supporting creativity, building sustainable future and practicing agile management.

The company’s efforts to maintain the highest levels of excellence were crowned  in 2019 by obtaining several awards such as: the “Top Employer” award for the fourth consecutive year from the Top Employers Institute, Recognized for Excellence Certificate from KACE, the representative of the European Foundation for Quality Management (EFQM), several ISO certificates for effective environmental management system and Occupational Health and Safety Management systems, in addition to Tier III Constructed Facility Certificate from Uptime Institute which is specialized in studying and evaluating global data centers.

Dr. Ibrahim Rawabdeh, KACE’s Executive Director, said: “We are pleased to partner with Orange Jordan for the second time in a row. We are partnering with Orange Jordan because it is a leading telecom operator in the Kingdom that shares the center’s goals and work principles of excellence in performance and high-quality operations. The center is the main catalyst for a more competitive environment in Jordan.”

The award is granted to outstanding institutions that compete on three categories: King Abdullah II Award for Excellence in Government Performance and Transparency, King Abdullah II Award for Excellence for the Private Sector, and King Abdullah II Award for Excellence for Business Associations and non-profit organizations.

Petra Company for mobile payment services, Orange Money, signed a strategic partnership agreement with the Jordan Post, with the aim to promote usage of e-payment services via Orange Money’s e-Wallet.

The agreement which was signed by Raslan Deiranieh, the Chairman of Orange Money and Dr. Khaled lahham, the Director General of the Jordan Post, in the presence of Orange Money’s General Manager, Eng. Hiba Al Sharif.

Deiranieh said that this agreement is one of several strategic partnerships that Orange Money has conducted with a number of private and public institutions to ease the financial operations processed via the e-wallet,  noting that by this agreement the users of Orange Money’s wallet will be able to withdraw and deposit cash via Jordan Post’s offices across the Kingdom.

Deiranieh pointed out the agreement’s significance in enhancing the growth and development of e-payment sector in the Kingdom, which will, in return, serve the Central Bank’s mission to raise financial inclusion rate in Jordan.

He said that this collaboration is a qualitative leap in terms of expanding Orange Money services, since it will enable the company to offer specialized services to serve the needs of the local market, noting that these services are in line with international standards of financial services.

Deiranieh noted that Orange Jordan and the Jordan post are keen to develop and expand the services that save customers’ time and effort, stressing that  Orange Money utilizes the latest technologies that enable users to perform fast and secure e-payment services and financial procedures such as paying bills and transferring money via an automated e-wallets system.

Lahham, Jordan post’s Director General, said that this agreement falls under the company’s 2017-2019 strategy, which focuses on changing the business model by renovating traditional postal services. He also noted that introducing advanced financial services won’t only serve the strategic goals of the Jordan Post but will also enhance financial inclusion rates across the Kingdom by providing electronic financial services that will enable people, especially in underprivileged areas, to transfer money and pay bills.

He also noted that offering handy financial services that are processed via the e-wallet such as: cash collection, instant money transfer, paying bills through the Jordan Post offices, POS devices and soon via ATM machines, is considered an added value to the services offered by the post and contributes to the development of the financial technology services sector (Fintech).

Al Sharif stressed that the company’s keenness to indulge in new partnerships that will benefit costumers goes in line with Orange Group’s strategy for the Middle East and Africa to automate payment services by launching easy to use and secure e-Wallets and issuing the VISA cards that can be used locally and internationally.

She added that offering these services, also, goes in line with the company’s mission to support  digital transformation and financial inclusion across the Kingdom,  help and impact different economic sectors positively and promote sustainable and inclusive development.

Orange Jordan officially launched Orange Money service this month, after acquiring the e-payment license from the Central Bank and fulfilling all official requirements stipulated in Jordanian legislature.

ICSFS conducted a two-week intensive assessment and training sessions that were held at the Housing Bank for Trade and Finance (HBTF) in Manama, Bahrain.

The assessment and training attendees were from HBTF senior executives, where the program covered the latest features of ICS BANKS Core Banking including front and back office branch operations services, Remittances, Credit Facility & Risk Management, Trade Finance, latest Lending products and features, Internal Audit and Control reporting, and part of ICS BANKS Digital Banking products.

The Housing Bank for Trade & Finance management was very impressed with ICS BANKS’ innovative products and features that will nurture their own products and services. HBTF – Bahrain is currently doing UAT for new lending products to be implemented end of January 2020.

The Housing Bank for Trade & Finance is one of the dominant banks in Jordan, and have established its offshore Bahrain branch in 2003.

Amman, Jordan: SunTrust Bank Nigeria, a privately held commercial bank in Nigeria, has recently conducted an executive incentivised meeting with ICS Financial Systems Limited (ICSFS), the global software and services provider for banks and financial institutions, to revamp its partnership and roadmap.

The meeting was held at ICSFS’ Jordan Center of Excellence, where the new executive management team of SunTrust discussed its historically strong partner relations with ICSFS, the adoption of new products and the latest features of ICS BANKS, and conferred its roadmap and future growth.

SunTrust Bank Nigeria is poised to create value for its customers by leveraging on its competencies and a team of highly motivated staff, the bank work tirelessly to develop and provide a broad range of unique financial services and products to consumers, small business, corporations, governments, and institutions with that will positively impact their business.  The meeting joint ICSFS’ executive management and SunTrust’s executives; Chief Executive Officer; Ayo Babatunde, Head of Internal Control; Innocent Mbagwu, Head of Information Technology; Chiso Onyeso and SunTrust’s Systems Control; Olushola Seidu.

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Mumbai, India: IBS Intelligence recognised  ICS Financial Systems Limited (ICSFS), the global software and services provider for banks and financial institutions, for its Core Banking Implementation during its IBS Intelligence Global FinTech Innovation Awards 2019.

The IBS Intelligence Global FinTech Innovation Awards 2019 was held on 22^nd November, at the Four Seasons Hotel in Mumbai.  ICSFS submitted its Core Implementation for The People’s Bank of Zanzibar (PBZ), which is wholly owned by the Government of Zanzibar and is one of the oldest commercial banks in Tanzania.  ICSFS chose PBZ Implementation’s success story because it is a fully-fledged commercial bank offering banking services in conventional and Islamic Banking for both, retail and corporate customers. Also, PBZ serves a wide range of business, corporate and institutional clients comprising Government and government agencies, all types of companies, societies, clubs, associations, NGOs, United Nations boards, Diplomatic Missions as well as individuals.

Robert Hazboun, Managing Director at ICSFS said;

“We, at ICSFS believe that every bank should provide a leading, high quality and innovative products and service to its customers, to stay ahead of this ever-increasing competitive business environment. Our ICS BANKS Universal and ISLAMIC Banking software suites run on the latest technology and product innovation. We have been servicing the financial and banking industry for over 25 years, and have been providing our customers with a competitive advantage over their peers wherein they are benefiting from introducing new lines of businesses based on ICSFS’ accumulative experiences in both; Conventional and Islamic Finance.” Hazboun continued “This recognition is a testament to our commitment to our clients. I would like to share this with all our customers, as we wouldn’t have achieved this without their confidence and loyalty to ICSFS.”

IBS Intelligence Managing Editor Robin Amlôt said: “In a hotly contested category, Best Core Banking Implementation, ICS Financial Systems was a very worthy for its work with People’s Bank of Zanzibar. Integrating more than 15 third party systems with the firm’s ICS BANKS and ICS BANKS Islamic with a particular focus on compliance and reporting showed the versatility of the products and the dedication of ICSFS’ team.”

ICSFS invests in its software suites by utilising modern technology in launching new products, constructing a secured and agile integration, and keeping pace with new standards and regulations worldwide. ICS BANKS software suites future-proof banking activities by providing a broad range of features and capabilities with more agility and flexibility, to enrich customers’ journey experience, hence improving the trust and confidentiality between the customer and the bank. ICS BANKS has always been a pioneer in utilising the latest technology to serve financial institutions. In addition to its embedded Service-Oriented-Architecture (SOA), the system can be deployed on-premises or in the cloud.

ESKADENIA Software, the leading Jordanian-based provider of world-class software products and services, is delighted to announce the launch of ESKADENIA Blog.

ESKADENIA Blog is a platform where ESKADENIA`s business articles will be published. It aims to share industry knowledge with its visitors through valuable content that covers various professional subjects. It will give readers new insights into improving businesses and organizations using the latest innovations in information technology and recent business trends.

“We are looking forward to contributing and collaborating with our community and business professionals on this new level, sharing knowledge and gaining valuable feedback,” said Lotfi Al-Sarori, Marketing Director at ESKADENIA Software.

ESKADENIA Blog will cover numerous subjects (classified by labels). It already contains articles covering general business technology topics across several industry sectors. Articles on using enterprise software to streamline operations in areas such as finance, HR, Supply Chain, and Customer Relationships are now available. New articles will be published periodically and more topics will be added in the subsequent weeks covering various areas including, but not limited to, Telecom, Insurance, Healthcare, and Education.

The site also aims to strengthen the readers’ engagement and give them the chance to express their opinions by rating the content and commenting on the articles. Readers can also optionally subscribe to the blog in order to stay informed with the latest published blog articles. Moreover, they can share articles they find interesting with their peers across the popular social media platforms.

ESKADENIA Software is keen to network with the society and business community through spreading awareness about the latest technologies and best industry practices by developing smart business software that meets the rapidly changing market demands.

ESKADENIA Software, the leading Jordanian-based provider of software products and technologies, held a two-day Annual Strategy Conference at the Fairmont Hotel, Amman on the 8th and 9th of January 2020 to discuss and commit to the company’s strategic plans for the new year.

The Annual Strategy Conference was attended by the extended management group of ESKADENIA to deliberate, refine and finalise the goals and objectives of 2020, as well as to review the achievements and outcome of the previous year. The Conference which has taken place every year since the company’s establishment provides a great opportunity for the company’s seniors to discuss their targets for each sector of the company for the coming years.

The Conference started with presentations by ESKADENIA founders Mr Nael Salah and Ms Doha Abdelkhaleq, looking over 2019 achievements and highlighting the high-level plans for 2020. This was followed by presentations by the company’s Sales and Marketing Directors, Business Units’ Managers, and Department Managers. Insightful sessions by ESKADENIA UAE and ESKADENIA Sweden top management were a valuable addition to the conference.

The presentations focused on each Business Unit’s objectives and strategies in the financial, products, projects, quality, and competence areas; all with the goal of fulfiling ESKADENIA’s mission of becoming a leading global provider of world-class products, services, and solutions that exceed customer/s expectations. Products Managers, Project Managers, and Team Leaders attended the conference to contribute to the strategic planning process. Everybody engaged in discussions to reach optimum objectives and targets, as well as set KPIs for the year.

The strategy conference also included an informative overview of the European IT market and technology trends with the focus on business software in Telecom delivered by Mr Alf Eriksson, the Managing Director of ESKADENIA Software AB – Sweden.

The Conference attendees expressed their satisfaction with the event and strongly felt it was beneficial and necessary to gain greater understanding of the ESKADENIA strategies in order to cascade these to the whole staff.